Source Sought Seeking IEE and/or ISBEE Contractors to Purchase Brand Name Only ScriptPro Medication Dispensing System: Provide Equipment Licensing Preventative Maintenance Repairs & Technical Support 24/7/365 at 5 IHS Service Units in SD & ND

Sources Sought: Brand Name Only ScriptPro Medication Dispensing System to provide equipment, licensing, preventative maintenance, repair service and technical support 24/7/365 per year. 

Sources Sought Notice Number: IHS1511281

This Sources Sought Notice is for informational and planning purposes only and shall not be construed as a solicitation, an obligation or commitment by the Indian Health Service.

This notice is intended strictly for market research to determine the availability of Indian Small Businesses Economic Enterprise (ISBEE) and/or Indian Economic Enterprises (IEE)

Your responses to the information requested will assist the Government in determining the appropriate acquisition method, including whether a set-aside is possible. The anticipated applicable NAICS code for this acquisition is 423450, Medical, Dental, and Hospital Equipment and Supplies Merchant Wholesalers or 339112, Surgical and Medical Instrument Manufacturing Industry - other relevant NAICS codes will be considered based on responses received.

BACKGROUND

alth Service (IHS), Great Plains Area (GPA) location, located in Aberdeen, SD plans to identify potential sources that can provide brand name only medical equipment, supplies and services.

The purpose of this request is to identify potential ISBEE and/or IEE vendors or contractors to purchase and deliver a new brand name only, ScriptPro Medication Dispensing System to provide equipment, licensing, preventative maintenance, repair service and technical support 24/7/365 per year; service and support for the IHS Great Plains Area, Office of Environmental Health and Engineering (OEHE), Aberdeen, SD.    

The purpose to provide for purchased equipment expansion needs as identified by Great Plains Area Indian Health Services Service Units as needed.  Provide for licensing, and service/maintenance for the owned ScriptPro medication dispensing systems at the following Indian Health Service Locations/Facilities:

• Woodrow Wilson Keeble Memorial Health Care Center (Sisseton, SD)
• Standing Rock IHS Hospital (Ft Yates, ND)
• McLaughlin Health Center (McLaughlin, SD)
• Lower Brule Health Center (Lower Brule, SD)
• Wagner Indian Health Center (Wagner, SD)

OBJECTIVE

The primary objective of this project is to secure the purchase and delivery of a new, brand name only, ScriptPro Medication Dispensing System to provide equipment, licensing, preventative maintenance, repair service and technical support 24/7/365 per year; service and support for the IHS Great Plains Area, Office of Environmental Health and Engineering (OEHE), Aberdeen, SD. 

The Contractor shall provide for items listed under the ‘Equipment/ Specs’ section in this document.  ScriptPro warrants and implies that the items delivered hereunder are merchantable, fit for use for the particular purpose and will be free from defects in materials and workmanship for a period of not less than one (1) year from the date of installation.  ScriptPro will replace all parts found defective within the period, with the cost of replacement, including shipping charges, to be borne by ScriptPro.  This warranty is void if the Equipment or Software has been installed or modified other than as authorized in writing by ScriptPro.  Under no circumstances will any Equipment covered by this guarantee be returned without: (a) advance written notice to ScriptPro, or (b) obtaining shipping instructions from ScriptPro. In the event an Agency ordering error occurs and is brought to the attention of ScriptPro prior to installation of the Equipment, the Government will be responsible for all return shipping charges and a restock charge of ten percent (10%) of the FSS net Purchase Price offered to the Government.  In the event a ScriptPro shipping error occurs, ScriptPro will be responsible for all return shipping charges and no restocking fee will be assessed.  In such an event, ScriptPro will arrange for pickup of the Equipment.

Customer Technical Support Includes:

Software updates available at no additional charge

1. Hardware updates that fix a ScriptPro defined functionality problem
2. Routine inspections and maintenance
3. 24-hour, 7 day per week, 800# helpline for software, hardware, or user questions
4. On-site service technician will be dispatched within 24 hours if required (all costs included)\\
5. New hardware functionality will be offered as a fee-based service
6. ScriptPro offers this coverage only at the time of installation.
7. A Customer Replaceable Parts list is attached which identifies parts a customer can replace to help decrease resolution times.  Customer will be responsible for the cost of unreturned replaced parts that are designated Returned Material Authorization (RMA)

The Contractor shall be responsible for travel, lodging, per diem, fringe benefits, Federal/State/Local taxes, plus any other costs pertinent to the performance of this contract.

SCOPE

See attached Specifications and Statement of Work for a brand name only, ScriptPro Medication Dispensing System to provide equipment, licensing, preventative maintenance, repair service and technical support 24/7/365 per year; service and support for the IHS Great Plains Area, Office of Environmental Health and Engineering (OEHE), Aberdeen, SD.  See attached Statement of Work/Specifications on requirements.

CONTRACT REQUIREMENTS/ AND PERSONNEL QUALIFICATIONS

See attached Statement of Work/Specifications on requirements.

TYPE OF ORDER

This is a firm fixed-price, commercial item, purchase order medical equipment and supplies. The unit price is an all-inclusive cost. All "inclusive cost" is defined to-include travel, lodging, per diem, fringe benefits, i.e., life insurance, social security, federal, state, and local taxes, plus all other costs pertinent to the performance of this purchase.

ANTICIPATED PERIOD OF PERFORMANCE

Period of Performance: Award of contract for one (1) year.

PLACE OF PERFORMANCE

• Woodrow Wilson Keeble Memorial Health Care Center – IHS
• 100 Lake Traverse Drive
• Sisseton, SD 57262
• Standing Rock Service Unit – Fort Yates Hospital
• 10 Standing Rock Avenue
• Fort Yates, North Dakota 58538
• McLaughlin IHS Health Center
• 701 East 6th Street
• McLaughlin, SD 57642
• Lower Brule IHS Health Center
• 601 Gall Street
• Lower Brule, SD 57548
• Wagner IHS Hospital
• 111 Washington AVE NW
• Wagner, SD 57380

REPORT(S)/DELIVERABLES AND DELIVERY SCHEDULE

Delivery shall be made 180 days after the award is distributed.

PAYMENT

INVOICE SUBMISSION AND PAYMENT

Invoice Processing Platform (IPP)

The Indian Health Service (IHS) is in the process of implementing an electronic invoicing system.

In compliance with the Office of Management and Budget (OMB) M-15-19 memorandum, Improving Government Efficiency and Saving Taxpayer Dollars Through Electronic Invoicing, directing Federal agencies to adopt electronic invoicing as the primary means to disburse payment to vendors. Invoices submitted under any award resulting from this solicitation will be required to utilize the Invoice Processing Platform (IPP) in accordance with HHSAR 352.232-71, Electronic Submission and Processing of Payment Requests.

IPP is a secure, web-based electronic invoicing system provided by the U.S. Department of the Treasury’s Bureau of the Fiscal Service, in partnership with the Federal Reserve Bank of St. Louis (FRSTL). Respondents to this solicitation are encouraged to register an account with IPP if they have not already done so. If your organization is already registered to use IPP, you will not be required to re-register- however, we encourage you make sure your organization and designated IPP user accounts are valid and up to date.

The IPP website address is: https://www.ipp.gov

If you require assistance registering or IPP account access, please contact the IPP Helpdesk at +1 (555) 000-0000 (M-F 8AM to 6PM ET), or contact@example.gov

Should the contractor feel that use of the IPP would be unduly burdensome, their response to this solicitation should include an explanation of this position for a determination by the contracting officer.

Additional Information:   

 Anticipated Period of Performance:

 The Period of Performance shall be 180 after the award is distributed. However, the delivery timeframe will be addressed with COR/program afterward.

Capability Statement/Information:

B1.       The Contractor must provide only new equipment and new parts for the required products described herein; no used, refurbished, or remanufactured equipment or parts shall be provided under any circumstances. Absolutely no Gray Market Goods or Counterfeit Electronic Parts shall be provided. Gray Market Goods are defined as genuine branded goods intentionally or unintentionally sold outside of an authorized sales-territory or by non-authorized dealers in an authorized territory. All equipment shall be accompanied by the Original Equipment Manufacturers (OEMs) warranty. Counterfeit Electronic Parts are defined as unlawful or unauthorized reproduction, substitution, or alteration that has been knowingly mismarked, misidentified, or otherwise misrepresented to be an authentic, unmodified electronic part from the original manufacturer, or a source with the express written authority of the original manufacturer or current design activity, including an authorized aftermarket manufacturer. Unlawful or unauthorized substitution includes used electronic parts represented as new, or the false identification of grade, serial number, lot number, date code, or performance characteristics.

B2.       Interested parties are expected to review this notice to familiarize itself with the requirements of this project. Failure to do so will be at your firm’s own risk. The following information shall be included in the capability statement:

1. Company Name and Company SAM Unique Entity identifier (UEI) number.  

2. System for Award Management (SAM) registration status. All respondents must register on the SAM located at http://www.sam.gov .  

3. Name, Telephone number and E-mail address of a company point of contact who has the authority and knowledge to clarify responses with government representatives.

4. Date Submitted

5. Applicable company GSA Schedule number or other available procurement vehicle.

6. Business Size Standard of Company (i.e. small business, 8(a), Woman owned, veteran owned, etc.).

7. Capability Statement: Detailed capability statement addressing the company’s qualifications and ability to provide the requirements listed herein, with appropriate and specific documentation supporting claims of recent organizational and staff capability to support this requirement.  If significant subcontracting or teaming is anticipated to deliver technical capability, organizations should address the administrative and management structure of such arrangements.

8. Geographic Coverage: Please identify the areas of the United States where your organization provides this supplies/equipment.

9. References: Provide a list of all private industry or government contracts for similar items that you have delivered within the last 3 years. Please include the customers’ contact names, addresses, telephone number, dollar value of contract, and brief description of the supplies provided on the contract.

10. Specifications: Provide evidence that you can meet the attached Specifications.

11. Delivery/Logistics: Provide evidence that the item is readily available and can meet the Delivery timeframe.

12. Warranty: Provide evidence that the item has warranty options.

13. If American Indian/Native American owned small business, then complete attached IEE Representation Form.

C   Closing Statement

C1.       Point of Contact: Ursula Maslonka, Contract Specialist, at contact@example.gov

C2.       Submission Instructions:

Interested parties shall submit capability via email to Ursula Maslonka, Contract Specialist, at contact@example.gov; the following information: 

Sources Sought Number IHS1511281 in the Subject line. The due date for receipt of statements is August 13, 2025, 9:00 am Central Time.

All responses must be received by the specified due date and time in order to be considered.

This notice is for information and planning purposes only and shall not be construed as a solicitation or as an obligation on the part of IHS.

IHS does not intend to award a contract on the basis of responses nor otherwise pay for the preparation of any information submitted. As a result of this notice, IHS may issue a Request for Quote (RFQ).

THERE IS NO SOLICITATION AVAILABLE AT THIS TIME. However, should such a requirement materialize, no basis for claims against IHS shall arise as a result of a response to this notice or IHS’s use of such information as either part of our evaluation process or in developing specifications for any subsequent requirement.

Disclaimer and Important Notes. This notice does not obligate the Government to award a contract or otherwise pay for the information provided in response. The Government reserves the right to use information provided by respondents for any purpose deemed necessary and legally appropriate. Any organization responding to this notice should ensure that its response is complete and sufficiently detailed to allow the Government to determine the organization’s qualifications to perform the work. Respondents are advised that the Government is under no obligation to acknowledge receipt of the information received or provide feedback to respondents with respect to any information submitted. After a review of the responses received, a pre-solicitation synopsis and solicitation may be published in SAM.gov. However, responses to this notice will not be considered adequate responses to a solicitation.

Confidentiality. No proprietary, classified, confidential, or sensitive information should be included in your response.