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This Government Contract opportunity from Social Security Administration was posted on March 9, 2012. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

SSA IT Engineering Support Services- Services Management

Closed
SSA-RFI-12-1026Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

Active Opportunities Like This One

NAICS: 541519
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FOIA - Case Management
Solicitation # N31975FIOACMFY27
The Department of the Navy, through the Naval Supply Center Fleet Logistics Center Norfolk, is conducting market research via a sources sought notice to identify industry capabilities for a cloud-based Freedom of Information Act Case Management System. The objective is to replace a legacy platform with a modern, secure, and financially sustainable Software-as-a-Service solution that manages the full FOIA and Privacy Act processing lifecycle, including intake, queuing, redaction, disposition, and automated reporting for Department of Justice and Department of War mandates. The contractor will be responsible for providing the software, hosting, system maintenance, data migration, user training, and help desk operations to support approximately 150 full-time equivalent personnel. The proposed procurement is intended to be a single-award, firm-fixed-price contract under NAICS code 541519. Technical requirements specify that the solution must be unclassified but must adhere to strict security standards, including FedRAMP Moderate or higher, or DoD Impact Level 2 or 4 Authority to Operate. Compliance with DON cybersecurity manuals and regulations regarding Controlled Unclassified Information and HIPAA is mandatory. Interested respondents must provide a capability statement, a rough order of magnitude cost estimate, and evidence of SAM registration, with submissions limited to ten pages and due by November 5, 2026.
Navsup Flt Logistics Ctr Norfolk

POSTED

about 6 hours ago

DEADLINE

in 10 days
NAICS: 541519
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Pilot Training Transformation Device Support Services IV (PTT DSS IV)
Solicitation # FA300227RDSS4
The Pilot Training Transformation Device Support Services IV (PTT DSS IV) is a firm fixed price contract awarded as a total small business set-aside to provide comprehensive maintenance and support for immersive pilot training devices. The contractor is responsible for the installation, maintenance, and support of 142 Immersive Training Devices, including common, enhanced, and helicopter classifications, as well as up to 17 Instructor Operating Stations. These services are performed across multiple locations, including Joint Base San Antonio Randolph, Columbus AFB, Laughlin AFB, Vance AFB, Sheppard AFB, and Fort Rucker. The scope includes maintaining a common software interface for PTT components and providing hardware solutions for cockpit simulation and on-premises network architecture. The contract is structured with a base period from December 22, 2026, to December 21, 2027, with two subsequent one-year option periods. Award is based on a competitive best value subjective tradeoff, where past performance is significantly more important than price. Technical requirements are evaluated on a pass/fail basis across five subfactors, including quality control and technical objectives. Key administrative requirements include the use of the Wide Area WorkFlow system for invoicing, adherence to DoDI 5200.48 for safeguarding controlled unclassified information, and the submission of an organizational conflict of interest mitigation plan within ten business days of award.
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DEADLINE

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NAICS: 541519
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Software-as-a-Service (SaaS) Subscriptions and Systems Integration (SI) Support Services for the Omnichannel Customer Communication System (OCCS)
Solicitation # SaaS_SI_OCCS
The Defense Commissary Agency (DeCA) is seeking information for a potential Firm-Fixed-Price contract to provide Software-as-a-Service (SaaS) subscriptions and Systems Integration (SI) professional services for its Omnichannel Customer Communication System (OCCS). The OCCS ecosystem is built upon four functional pillars utilizing Salesforce Service Cloud, Sprout Social for social media engagement, and Adobe Workfront and Adobe Experience Manager (AEM) Assets for campaign and digital asset management. The anticipated period of performance is a five-year term, consisting of a 12-month base period followed by four 12-month option periods. Key technical requirements include the migration of digital assets from a legacy Bynder DAM to AEM Assets, the configuration of Salesforce AI for automated triage and sentiment detection, and the provisioning of a multi-platform architecture within GovCloud. All solutions must meet strict cybersecurity standards, including FedRAMP Moderate (DoD IL4) or High (DoD IL5) accreditation, FIPS 140-2/3 encryption, and compliance with DoD Manual 8140.03. The contractor will be responsible for RMF Security Authorization Packages, eMASS control maintenance, and ATO renewals, while ensuring zero public model training using agency data. The government is currently assessing industry capabilities under NAICS 541915. Baseline licensing requirements include 40 Salesforce Service Cloud licenses, 25 Sprout Social licenses, 42 combined Adobe licenses, and an initial 6 TB of AEM Assets storage. Interested respondents must provide capability statements, including verification of authorized reseller status for the specified OEMs and identification of existing Government-Wide Acquisition Contracts or Federal Supply Schedules.
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RFI-FY27-SI Powered Communications and Video Intelligence
Solicitation # RFI-FY27-SI-Powered_Communications_Video_Intelligence
The U.S. Immigration and Customs Enforcement (ICE) Office of the Chief Information Officer is seeking information for an Integrated SI-Powered Detention Communications and Video Intelligence Suite to support the Office of Enforcement and Removal Operations. This initiative, categorized as a sources-sought RFI under NAICS 541519, aims to acquire a comprehensive solution including software licenses, subscriptions, implementation, integration, configuration, testing, training, cybersecurity support, operations and maintenance, and transition services. The suite must provide communications, voice identity, and video intelligence capabilities while operating across heterogeneous environments without requiring the wholesale replacement of existing infrastructure. The project mandates strict adherence to DHS Enterprise Architecture, OMB guidance on SI risks, and industry-standard APIs for interoperability. Key security requirements include the safeguarding of Controlled Unclassified Information (CUI), the attainment of an Authority to Operate (ATO), and the implementation of continuous monitoring to detect anomalies or biases within the SI system. Deliverables must be shipped using tamper-proof packaging with formal custody documentation. Government acceptance will be determined through rigorous inspection methods, including functional tests, security reviews, and end-to-end integration scenarios based on validated operational conditions. RFI questions are due by October 16, 2026, with final responses required by October 29, 2026.
Information Technology Division

POSTED

about 6 hours ago

DEADLINE

in 3 days

General Info

NAICS

541519 - Other Computer Related Services

Place of Performance

See attached documents, MD, USA

Set-Aside

NONE

Documents

3

Draft+SOW-ITSM.doc

DOC

ITSM+Historical+Data.xlsx

XLSX

ITSM+RFI+Response+Sheet.xlsx

XLSX

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Timeline

PhaseClosed
Posted

special-notice

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencySocial Security Administration → SSA Ofc Of Acquisition Grants
Contacts1 person available
OfficeBALTIMORE, MD, 21235, USA
Office AddressBALTIMORE, MD, 21235, USA
Contacts
Traci E LeachContract Specialist

Full Description

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This Notice is a Request for Information (RFI). The Social Security Administration (SSA) intends to issue a Request for Proposal (RFP) in the near future to procure Information Technology Engineering Support Services in support of the Office of Enterprise IT Services Management (ITSM). Competition will be restricted to Small Business Concerns and will be conducted in accordance with the procedures contained in FAR Part 15 - Contracting by Negotiation. NOTE: SSA also published a Request for Information in order to seek comments regarding the contract types for the two additional related service areas: IT Operations and Security - RFI Number SSA-RFI-12-1025 Infrastructure Architecture and Configuration - RFI Number SSA-RFI-12-1024 Interested parties are hereby reminded of the Limitations on Subcontracting that are applicable to Small Business Set-Asides as prescribed in FAR 52.219-14 which will be applicable to this acquisition. Prior to release of the solicitation, the Social Security Administration (SSA) is seeking comments from industry regarding the proposed contract type for this requirement. SSA contemplates the award of a single Firm-Fixed-Price contract with cost-reimbursable travel for a 12-month base period and four one-year option periods. A draft copy of the Statement of Work, as well as pertinent historical data, can be reviewed by opening the attachments to this notice. The SOW includes general information about the work, as well as 13 distinct tasks for which SSA requires contractor support. Please note most tasks require onsite support at SSA Headquarters in Baltimore, MD. However, certain tasks require onsite support in Durham, NC. Some tasks also require occasional travel to other locations within the United States. The historical data spreadsheet shows the total number of hours expended per labor category, per task, for the last three years. Of particular interest to SSA are comments from vendors regarding the feasibility of providing a firm-fixed price to complete all of the 13 tasks described in the SOW for a potential contract period of five years. Please let us know your opinion on the following: 1. If we were requesting proposals at this time, have we provided enough information for you to submit an offer on a firm-fixed price basis for all of the tasks contained in the Statement of Work for a potential contract period of five years? - 2. 2. If your answer to question one is "no," do you believe you could propose a firm-fixed price for some but not all of the tasks? a. If so, for which could you propose firm-fixed prices? b. What additional information, if any, would you need to propose a firm-fixed price to complete all of the tasks? Please specify for each task any additional information necessary in order to facilitate a firm-fixed-price response. - 3. 3. For each task that can potentially be proposed as firm-fixed-price, please list all Contractor Assumptions that would be applicable to each task. Responses to the above questions MUST be submitted using the format provided in the attachment to this Notice - "ITSM RFI Response Sheet." Responses submitted in formats other than this will not be reviewed. Finally, we welcome any other comments you may have on the draft SOW. Additional comments are limited to one single-spaced page with at least 12 point font. Please do not send capability statements, marketing materials, or any other information not specifically requested by the RFI. They will not be reviewed. Please note: This notice constitutes neither a Request for Proposal (RFP) nor a pre-solicitation notice. SSA will neither pay for nor return any information submitted in response to this notice. This notice is neither a request for a competitive proposal nor a solicitation for offerors. This notice should not be construed as a commitment by the Government. Information received will be considered solely for acquisition strategy planning purposes. Submit your responses by email to Traci.Leach@ssa.gov. All responses shall reference RFI Number SSA-RFI-12-1026 ESS ITSM RFI RESPONSE. Responses are due no later than March 19, 2012 at 12:00 pm ET. SSA is not meeting with industry at this time; please do not request such a meeting. Again, all questions and submissions in response to this notice must be submitted in writing to the email address listed above. Verbal responses will not be considered. Telephone calls regarding this matter will not be accepted, nor will they be returned. Depending on the volume of responses received, SSA may not be able to respond to individual inquiries regarding this information.

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