Staff Training and Development for Geriatric/Complex Patient Care

The contract seeks to develop and deliver specialized training programs for phlebotomists focused on serving geriatric and clinically complex patients, including those with behavioral health conditions and physical disabilities. The training must be tailored to address the unique challenges of drawing blood from elderly or vulnerable populations, emphasizing patient safety, communication strategies, de-escalation techniques, and adapted clinical protocols. Programs should incorporate evidence-based practices, hands-on simulations, and ongoing competency assessments to ensure phlebotomists are prepared to provide high-quality, compassionate care in diverse healthcare settings. This subcontract falls under NAICS code 611430 for other professional and technical training and is issued by the Department of Veterans Affairs through the 248-NETWORK Contract Office 8. The solicitation was posted on April 29, 2026, with responses due by May 15, 2026, at 7:00 PM. While the place of performance is not specified, the training must be scalable and applicable across VA facilities or partner sites serving veterans with complex needs. The contractor is expected to design curricula that align with federal healthcare standards and demonstrate measurable improvements in phlebotomy outcomes for high-risk patient groups.