Storm Drainage Video Inspection and Pipe Cleaning

The City of Charlotte is soliciting qualified firms to perform comprehensive CCTV inspections and pipe cleaning services for its storm drainage infrastructure in accordance with NASSCO PACP standards. All inspections must be conducted by PACP-certified professionals using NASSCO-certified software and databases that maintain backward compatibility with version 7, ensuring seamless integration with the City’s existing asset management systems. Deliverables include high-resolution color video files in MPEG-4 H.264 format, defect photographs, detailed inspection reports, and fully compliant PACP databases containing accurate condition grading and defect coding. Contractors must demonstrate a robust technical approach, extensive experience in municipal sewer inspections, and the capability to deploy up-to-date equipment with proven video quality and data management systems. The contract requires strict adherence to quality assurance protocols, including a documented quality control program with independent review procedures, and mandates that all work be performed in compliance with local, state, and federal regulations, including OSHA, ADA, FLSA, and FMLA standards. Proposals are evaluated based on a weighted scoring system focusing on technical capability, firm experience, equipment suitability, personnel qualifications, deliverables accuracy, QA/QC processes, and responsiveness to schedule demands, with award going to the most comprehensive and best-value solution. Contract performance is limited to North Carolina, with all work subject to a defined project timeline outlined in Exhibit B, and a requirement for timely invoicing within sixty days of service completion, with payment guaranteed within thirty days of receipt of a properly submitted invoice. Key contractual obligations include compliance with the City’s Commercial Non-Discrimination Policy, submission of insurance certificates naming the City as an additional insured, and adherence to subcontracting goals for M/W/SBE firms. The contract includes termination clauses for convenience or default, indemnification provisions covering infringement, negligence, and employment status claims, and specifies that all records are subject to audit under GAAP. All proposals must be submitted electronically through the City’s Bonfire procurement portal by June 30, 2026, by 2:00 PM, and must include required forms, an organizational chart, key personnel qualifications, and any exceptions to the sample master agreement presented in tracked changes. Failure to correct deficient deliverables within fifteen days of a rejection notice may result in contract termination without payment.