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Strategic Portfolio Management Implementation

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RFP 215-10-26International

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The City of Burnaby is soliciting proposals for a qualified proponent to implement ServiceNow Strategic Portfolio Management using a phased, quick-start approach. The initial scope focuses on Demand Management, Portfolio and Project Management, Resource Management, and Consultant Timesheets, which may include migrating existing data from SharePoint lists and Meisterplan. While the City may consider additional modules or features in later phases, it retains full discretion over the timing, scope, and decision to proceed with further implementations. The resulting contract will have an initial term of one year, with four optional one-year renewals, allowing for a total potential duration of five years. Interested parties must submit their responses by November 30, 2026, in accordance with the requirements outlined in solicitation RFP 215-10-26.

General Info

Burnaby seeks a proponent for ServiceNow Strategic Portfolio Management implementation by November 30, 2026.

Place of Performance

CAN

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Organization & Contact Information

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AgencyCity of Burnaby
ContactsNo contacts available
OfficeCAN
Organization / AgencyCity of Burnaby
Office AddressCAN
ContactsNo contact information available

Full Description

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The City of Burnaby (“City”) is seeking a qualified Proponent to implement ServiceNow Strategic Portfolio Management (“SPM”) using a phased, quick-start approach, starting with Demand Management, Portfolio & Project Management, Resource Management, Consultant Timesheets. The initial implementation may require migration of demand data from SharePoint lists and project and resource data from Meisterplan into ServiceNow SPM. Additional SPM modules or features may be considered for subsequent phases; however, the City reserves the right, at its sole discretion, to determine whether to proceed, which modules or features to implement, and the timing and scope of any subsequent implementation.The City intends to award a Contract for a one (1) year term with four (4), one (1) year optional renewals for a total possible term of five (5) years, in accordance with the attached terms, conditions and requirements.

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