Supervised Visitation Services

The State of Maine Department of Health and Human Services, Office of Child and Family Services, is soliciting proposals under RFA 202608134 for Supervised Visitation Services. The primary objective is to facilitate contact between children in out-of-home placements and their family members, with a requirement that 75 percent of visits occur in the most natural, least-restrictive environment, prioritizing the birth parent's home. Services are divided across eight districts throughout Maine, with all-inclusive reimbursement rates set at 80.00 dollars per unit for Districts 1 and 2, and 70.00 dollars per unit for Districts 3 through 8, where one unit equals one hour of service. Applicants must submit a comprehensive package via the Vendor Self Service system, including an application form, an evidence-informed positive parenting model, a training plan, job descriptions, a staffing plan, a work plan, and an organizational chart. Evaluation is based on best value, with a minimum score of 75 points required for a conditional award; notably, 25 points are awarded for the submission of a signed Cost Structure Reimbursement Acknowledgement Form. Key personnel requirements include a Supervised Visitation Manager with a master's degree in a related field and a provider-to-supervisor ratio not exceeding 6:1. Providers must be trained in approved parenting programs and trauma-informed care, and they are required to notify the Department of any critical incidents within 24 hours.