Sustainment of the original FOIAXpress, eCase, and PAL software requirements, cloud hosting, and sup...

The Internal Revenue Service is preparing to sustain the original FOIAXpress, eCase, and PAL software systems through continued cloud hosting and operational support services as part of its TRACMS program. This effort ensures the ongoing functionality, security, and reliability of critical platforms used for managing freedom of information act requests, case tracking, and public access logs. The work will be performed under NAICS code 518210, which covers data processing and hosting services, and will involve maintaining existing software requirements while providing necessary technical support to uphold compliance, performance, and user accessibility standards. The contract is forecasted for release on May 25, 2026, with no set-aside designation specified, indicating it is open to all eligible offerors. Point of contact for the procurement includes Erica Barbee as the Bureau Point of Contact and Deanna Luster-hegwood as the Program Office Point of Contact, both responsible for guiding the process and addressing inquiries related to system sustainment. The place of performance and organizational details remain unspecified, but the work is expected to support IRS operations under the Privacy, Govt Liaison Disclosure office.