SyncServe S650 Hardware, Software and Technical Support Warranty

The Army Test and Evaluation Command Range Operations Directorate at White Sands Missile Range is soliciting quotes for an extended hardware warranty, software maintenance, and technical support for twelve SyncServer S650 Network Time Protocol and PTP server units. This total small business set-aside procurement covers a period of performance from July 1, 2026, through June 30, 2027. The scope of work includes return-to-factory hardware repair, access to software updates and security patches, and 24/7/365 priority technical support. Additionally, the contract requires retroactive fees to reinstate lapsed hardware and software coverage to a continuous standing for all twelve units. The acquisition is issued as a Request for Quotation with a preferred delivery time within 30 days and F.O.B. destination terms. Technical acceptability is based on meeting salient physical, functional, or performance characteristics, with a strict requirement for new equipment only. Offerors must submit quotes via the PIEE Solicitation module and include a completed certification of country of origin to avoid being rejected as nonresponsive. The contract incorporates various federal regulations, including Buy American compliance, safeguarding of covered defense information, and prohibitions on certain foreign telecommunications equipment.