Tax Software

Greenville County is soliciting proposals under RFP #27002 for a full turn-key Tax and Auditor software solution to replace an aging system composed of in-house developments and CSRA software. The current environment suffers from extensive troubleshooting and data validation issues due to frequent patches for state mandates. The desired solution must provide comprehensive capabilities for property tax billing, collection, and auditor functions, including full GIS integration, data migration, tax sale operations, and the ability to interface with the County valuation system. Key financial requirements include support for multiple payment methods, bankruptcy and write-off functionality, and detailed payment reporting. Proposals are due by October 2026, with evaluations based on a points-based scoring system across two potential phases. The successful contractor must provide a combination of remote and on-site training, including go-live support. Contractual requirements include strict adherence to ADA Title II guidelines, OSHA safety standards, and comprehensive insurance coverage, including $1,000,000 per occurrence for general and automobile liability. Payment terms specify that undisputed invoices are due upon receipt and become past due after 30 days, with no interest accrued on late payments. The agreement is subject to a non-appropriation clause, meaning the contract may become null and void if funds are not allocated in future fiscal years.