Tax Software

Greenville County, South Carolina, is soliciting proposals under RFP #27002 for a full turn-key Tax and Auditor software solution to replace an aging system composed of in-house developments and legacy software. The objective is to eliminate extensive error troubleshooting and data validation issues caused by frequent manual patches for state mandates. The required solution must handle comprehensive data migration of historical tax bill history, integrate with GIS and County valuation systems, and interface with Munis Financials for collection deposit journals. Key functional requirements include auditor inquiry screens, tax sale operations, point-of-sale cashiering, and API integration for third-party internet collections. The procurement emphasizes high performance and reliability, requiring the ability to create property tax bills in ten steps or less within sixty seconds. The selected vendor must provide a combination of onsite and remote training and guarantee 24/7 technical support with a one-hour response time. Security is a priority, with high preference for vendors holding SOC 2 or ISO 27001 certifications. Proposals must be submitted electronically by October 16, 2026. The resulting contract will be governed by a services agreement requiring specific insurance coverages, including a waiver of subrogation and naming Greenville County as an additional insured, and must comply with ADA Title II guidelines.