Technical On-Site Support and System Upgrades

This contract involves providing on-site technical support, including troubleshooting, hardware replacement, and system upgrades for Mitel IP phones, analog devices, and associated telecommunications infrastructure. The primary objective is to ensure these services are delivered with minimal disruption to ongoing operations. The work will take place in Lockport, with a focus on maintaining and enhancing the reliability and performance of the telecom systems used by the client. Designated as a Total Small Business Set-Aside under the Small Business Administration guidelines, this subcontract is managed by the Nashville Area Indian Health Service, part of the Department of Health and Human Services. The contract falls under the NAICS code 811219, which covers telecommunications equipment repair and maintenance. The solicitation was posted on May 19, 2026, with responses due by June 2, 2026, emphasizing a timely procurement process to address critical telecom support needs.