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Technical Support & Consumer Help Desk Services

Active

Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The contract involves providing technical support and consumer help desk services focused on assisting military users. Responsibilities include troubleshooting access issues and offering guidance on the use of database features and product research tools, ensuring users can effectively navigate resources. This work is performed as a subcontract for the Department of Defense, specifically at the Joint Base San Antonio Lackland location. The contract was posted in September 2025 and falls under NAICS code 561400, indicating it pertains to business support services. While specific set-aside details and points of contact are not provided, the effort centers on delivering user-facing assistance to enhance operational efficiency for military personnel accessing critical databases and research platforms.

General Info

Provide technical support and help desk services for military database users at Joint Base San Antonio.

Agency

Department Of Defense → FA8052 773 EssView Agency

NAICS

561400

Place of Performance

JBSA Lackland, TX, 78236, USA

Set-Aside

NONE

Documents

This scope was carved out of FA805225Q0009.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

EBSCO Consumer Reports Subscription

AI Contract Breakdown

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No contract breakdown available.

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Timeline

PostedSep 17

subcontract

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Organization & Contact Information

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AgencyDepartment Of Defense → FA8052 773 Ess

ContactsNo contacts available

OfficeN/A

Organization / Agency

Department Of Defense → FA8052 773 Ess

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Office AddressN/A

ContactsNo contact information available

Full Description

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Deliver user-facing technical and consumer advice support, including troubleshooting access issues and guiding military users through database features and product research tools.

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