This Government Contract opportunity from Texas was posted on June 1, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
Technical Support & Help Desk Services
Contract Overview
Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.
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AI Contract Overview
The contract entails providing Tier 1 and Tier 2 technical support and help desk services specifically during school hours, aimed at resolving issues related to user login, data entry, reporting, and system navigation. This support is structured with clearly defined service level agreements (SLAs) to ensure timely and effective assistance. It falls under the NAICS code 541512, which covers computer systems design services. Issued by the Texas Education Agency, this subcontract opportunity was posted on June 1, 2026, with a response deadline of July 9, 2026. The focus is to support educational technology users within the agency's systems, enhancing operational efficiency and user experience during critical school hours. The contract emphasizes maintaining continuous, high-quality technical support in the education sector.
General Info
Agency
NAICS
Place of Performance
TX, USASet-Aside
Documents
This scope was carved out of 701-26-006.
The full solicitation package (3 documents), including the RFP, is on the prime solicitation, not on this scope.
RFO 701-26-006 PHYSICAL FITNESS ASSESSMENT
AI Contract Breakdown
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Timeline
Submission Closed
Organization & Contact Information
Full Description
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