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This Government Contract opportunity from Department Of The Treasury was posted on May 5, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Technical Support & Help Desk Services

Closed
Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

Active Opportunities Like This One

NAICS: 541512
New
Federal
Operations, Research, and Broad Innovative Technology Services (ORBIT) Request for Information (RFI) and Sources Sought Notice (SSN)
Solicitation # 80JSC026ORBIT
The National Aeronautics and Space Administration Lyndon B. Johnson Space Center is conducting market research through a Request for Information and Sources Sought Notice for the Operations, Research, and Broad Innovative Technology Services contract. This initiative seeks to identify capable sources for a future multiple-award Indefinite-Delivery/Indefinite-Quantity contract featuring Firm-Fixed-Price task orders. The contract will succeed the Mission Enabling Support Contract and focuses on four primary functional areas: mission and systems engineering support, technical evaluation and independent assessment, specialized IT and operations, and advanced mission research and development. NASA is requesting capability statements from interested firms, including various small business categories and minority institutions, to determine the appropriate procurement method and small business subcontracting goals. Under NAICS code 541512, the agency is looking for detailed information regarding company experience, technical skills, and potential barriers to participation. Interested parties must submit their responses to the contracting officer by October 5, 2026. This notice is for planning purposes only and does not constitute a formal request for proposals.
NASA Johnson Space Center

POSTED

about 19 hours ago

DEADLINE

in about 1 month

AI Contract Overview

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The contract titled Technical Support & Help Desk Services requires the provision of virtual technical support to users of a digital platform, with a focus on resolving critical and high-priority issues such as login failures, playback errors, and single sign-on (SSO) malfunctions. Service Level Agreements (SLAs) are strictly defined to ensure timely and effective resolution of these issues, emphasizing responsiveness and reliability in support operations. The work is categorized as a subcontract under NAICS code 541512 and is issued by the Internal Revenue Service within the Department of the Treasury, with performance expected to be centered in Washington. The solicitation was posted on May 5, 2026, and responses must be submitted by 4:00 PM ET on May 15, 2026. There is no specified set-aside designation, and the place of performance is limited to Washington, though the exact physical location is not detailed. No point of contact information is provided in the posting, and the opportunity is accessible via the SAM.gov portal. The scope is narrowly defined to technical support functions without broader system development or infrastructure management responsibilities.

General Info

Provide virtual tech support for IRS platform, resolving critical issues under SLA, Washington-based.

Agency

Department Of The Treasury → IRS - Washington DcView Agency

NAICS

541512 - Computer Systems Design ServicesView NAICS

Place of Performance

Washington, DC, USA

Set-Aside

NONE

Documents

This scope was carved out of 26_31_APMO.

The full solicitation package (5 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Learning & Professional Education Program Subscription

AI Contract Breakdown

Uniform Contract Format

No contract breakdown available.

Cannot generate Contract Breakdown because no documents were found from this contract's source.

Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyDepartment Of The Treasury → IRS - Washington Dc
ContactsNo contacts available
OfficeN/A
Organization / Agency
Department Of The Treasury → IRS - Washington Dc
View Agency Profile
Office AddressN/A
ContactsNo contact information available

Full Description

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Provide virtual technical support for platform users with defined SLAs for critical and high-priority issues, including login, playback, and SSO troubleshooting.