This Government Contract opportunity from Department Of The Treasury was posted on May 5, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
Technical Support & Help Desk Services
Contract Overview
Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.
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AI Contract Overview
The contract titled Technical Support & Help Desk Services requires the provision of virtual technical support to users of a digital platform, with a focus on resolving critical and high-priority issues such as login failures, playback errors, and single sign-on (SSO) malfunctions. Service Level Agreements (SLAs) are strictly defined to ensure timely and effective resolution of these issues, emphasizing responsiveness and reliability in support operations. The work is categorized as a subcontract under NAICS code 541512 and is issued by the Internal Revenue Service within the Department of the Treasury, with performance expected to be centered in Washington. The solicitation was posted on May 5, 2026, and responses must be submitted by 4:00 PM ET on May 15, 2026. There is no specified set-aside designation, and the place of performance is limited to Washington, though the exact physical location is not detailed. No point of contact information is provided in the posting, and the opportunity is accessible via the SAM.gov portal. The scope is narrowly defined to technical support functions without broader system development or infrastructure management responsibilities.
General Info
Agency
NAICS
Place of Performance
Washington, DC, USASet-Aside
Documents
This scope was carved out of 26_31_APMO.
The full solicitation package (5 documents), including the RFP, is on the prime solicitation, not on this scope.
Learning & Professional Education Program Subscription
AI Contract Breakdown
Uniform Contract FormatNo contract breakdown available.
Cannot generate Contract Breakdown because no documents were found from this contract's source.
Timeline
Submission Closed
