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Technical Support & Help Desk Services

Active

State & Local

Response Deadline08/28/2026, 07:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The contract titled Technical Support & Help Desk Services seeks a subcontractor to deliver ongoing technical support, troubleshooting, user assistance, and training for city staff and the public utilizing the Geographic Information Systems platform. Support must be comprehensive, addressing day-to-day operational challenges, resolving system issues, guiding users through platform functionalities, and delivering training sessions to enhance proficiency and adoption across departments and community members. The contractor is expected to maintain high responsiveness and service quality, ensuring minimal disruption to critical city operations that rely on GIS data and tools. This opportunity is classified as a subcontract under NAICS code 541519 and is issued by the City of Detroit under the state of Michigan. The solicitation was posted on July 30, 2026, with responses due by August 28, 2026. The place of performance and specific office address details are not provided but are expected to align with city operations in Detroit. All work must be performed remotely or on-site as needed to meet the needs of city personnel and the public, and the subcontractor must be prepared to adapt to evolving technical requirements and user demands in a municipal environment.

General Info

Subcontractor to provide remote or on-site GIS technical support, troubleshooting, and training for Detroit city staff and public.

Agency

Michigan → City Of DetroitView Agency

NAICS

541519 - Other Computer Related ServicesView NAICS

Place of Performance

MI, USA

Set-Aside

NONE

Documents

(0)

No documents available

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Timeline

PostedJul 30

subcontract

Response DeadlineAug 28

Submission deadline

Response Deadline

08/28/2026, 07:00:00 PM UTCin 25 days

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Organization & Contact Information

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AgencyMichigan → City Of Detroit

ContactsNo contacts available

OfficeN/A

Organization / Agency

Michigan → City Of Detroit

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

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Provide ongoing technical support, troubleshooting, user assistance, and training for city staff and the public using the GIS platform.

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