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Technical Support and Help Desk Services

Active
International

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

General Info

Agency

Government of Ontario → Ontario HealthView Agency

NAICS

541519 - Other Computer Related ServicesView NAICS

Place of Performance

ON, CAN

Set-Aside

NONE

Documents

This scope was carved out of tender_22058.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Cloud Based Workflow Automation and Project Management Solution

AI Contract Breakdown

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Timeline

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Response Deadline

Submission deadline

Response Deadline

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Organization & Contact Information

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AgencyGovernment of Ontario → Ontario Health
ContactsNo contacts available
OfficeN/A
Organization / Agency
Government of Ontario → Ontario Health
View Agency Profile
Office AddressN/A
ContactsNo contact information available

Full Description

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Provide Tier 1–3 technical support for the SaaS platform, including incident management, troubleshooting, and user assistance, potentially on a 24/7 basis.

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Same NAICS industry code

NAICS: 541519
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POSTED

about 16 hours ago

DEADLINE

in 3 days
View Details

More opportunities from Government of Ontario → Ontario Health

Same awarding agency

NAICS: 518210
International
Cloud Based Workflow Automation and Project Management Solution
Solicitation # tender_22058
The Government of Ontario through Ontario Health is soliciting proposals for a Cloud Based Workflow Automation and Project Management Solution under solicitation number tender_22058. The opportunity was posted on August 1, 2026, and responses are due by August 31, 2026, at 2:00 PM Eastern Time. This solicitation seeks a comprehensive digital solution to streamline internal workflows and enhance project management capabilities across the province’s health system, leveraging cloud-based technologies for scalability, security, and integration with existing platforms. The system must support automation of repetitive tasks, real-time reporting, user role management, and secure data handling in compliance with provincial and federal standards. Proposals must be submitted by the stated deadline, and all work is expected to be performed across the province of Ontario, with no specific location mandated beyond the provincial scope. The primary point of contact for inquiries is Amir Jafari, Procurement Contact at Ontario Health, reachable via email at amir.jafari@ontariohealth.ca or by phone at 647-952-9809. All relevant details, including technical specifications, evaluation criteria, and submission requirements, are outlined in the attached RFP documents accessible through the provided UI link. This solicitation does not specify a set-aside classification or NAICS code, and it is open to qualified vendors capable of delivering a secure, robust, and user-friendly cloud-based solution aligned with Ontario Health’s operational needs.
Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

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