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Indian Health Service - Cisco Network Equipment and Software Maintenance

Active
IHS1527890Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The Indian Health Service is seeking a maintenance contract for Cisco network equipment and software under solicitation IHS1527890. The selected provider will deliver comprehensive support including access to the Cisco Technical Assistance Center, next business day hardware replacement for defective devices, and both major and minor software updates. Additionally, the contract covers software subscription renewals and Software Application Support Service with Upgrades for all relevant products. This opportunity is strictly set aside for Indian Small Business Economic Enterprise vendors, and any responses from non-ISBEE vendors will be deemed unresponsive. Managed by the Omas Strategic Buying Center within the Department of Health and Human Services, the contract is tied to NAICS code 541519 with a place of performance in Albuquerque, New Mexico. Interested parties must submit their responses by August 18, 2026.

General Info

IHS seeks ISBEE vendors for Cisco network maintenance and software support in Albuquerque.

Agency

Department Of Health And Human Services → Omas Strategic Buying Center - Information TechnologyView Agency

NAICS

541519 - Other Computer Related ServicesView NAICS

Place of Performance

Albuquerque, NM, USA

Set-Aside

BICiv

Documents

(4)

J-1+Statement+of+Work.pdf

PDF

J-3+IEE+Representation+Form.pdf

PDF

J-2+Attachment+1+-+Network+Equipment+Maintenance+Contract+-+Equipment+List.xlsx

XLSX

RFQ-IHS+Cisco+Network+Equipment+and+Software+Maintenance.pdf

PDF

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Organization & Contact Information

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AgencyDepartment Of Health And Human Services → Omas Strategic Buying Center - Information Technology
Contacts1 person available
OfficeRockville, MD, 20857, USA
Organization / Agency
Department Of Health And Human Services → Omas Strategic Buying Center - Information Technology
View Agency Profile
Office AddressRockville, MD, 20857, USA
Contacts
Nicolas Kalish
contact@example.gov

Full Description

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IHS requires a maintenance contract to provide hardware and software support for the Cisco network equipment used on the network. The maintenance contract will provide IHS with:


  • Access to Cisco’s Technical Assistance Center (TAC) for technical support.

  • Next business day replacement for defective hardware devices.

  • Software updates for both major and minor software releases.

  • Software Application Support Service with Upgrades (SASU) for relevant products.

  • Software subscription renewals for relevant products.

This requirement is set-aside 100% for Indian Small Business Economic Enterprise (ISBEE) vendors ONLY. Responses from other than ISBEE vendors will be deemed unresponsive, and will not be evaluated for award.  See RFQ attached for information pertaining to quote submission instructions, evaluation, award information, and terms and conditions.


See Attachments: Statement of Work and Attachment 1 - Netwrok Equipment Maintenance Contract - Equipment List for further details.

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