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Technical Support & User Training Services

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Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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The contract involves providing Tier 1 and Tier 2 technical support, user assistance, documentation updates, and training specifically for users of the BFS system within the Administration for Children and Families (ACF). The services aim to ensure smooth operation and effective use of the BFS system, addressing user issues promptly and maintaining up-to-date instructional materials to support user proficiency and system functionality. This subcontract, titled "Technical Support & User Training Services," was posted on May 15, 2026, under the NAICS code 541519, which typically covers specialized information technology services. The work is organized by the Omas Strategic Buying Center for Information Technology within the Department of Health and Human Services. The primary location for service delivery is situated in Leesburg, although more precise geographic details are not specified. The contract does not indicate any set-aside status, and no further information on point of contact or office address is provided.

General Info

Provide Tier 1/2 BFS technical support, user training, documentation updates for ACF in Leesburg.

Agency

Department Of Health And Human Services → Omas Strategic Buying Center - Information TechnologyView Agency

NAICS

541519 - Other Computer Related ServicesView NAICS

Place of Performance

Leesburg, VA, USA

Set-Aside

NONE

Documents

This scope was carved out of OMAS-26-SBCIT1-ACF-00016.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

OLAB Budget Formulation System (BFS) Support Services

AI Contract Breakdown

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Timeline

PostedMay 15

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Organization & Contact Information

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AgencyDepartment Of Health And Human Services → Omas Strategic Buying Center - Information Technology

ContactsNo contacts available

OfficeN/A

Organization / Agency

Department Of Health And Human Services → Omas Strategic Buying Center - Information Technology

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Office AddressN/A

ContactsNo contact information available

Full Description

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Provide Tier 1–2 technical support, user assistance, documentation updates, and training for BFS system users across ACF.

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