Rhapsody Application Operations and Maintenance (O&M)

This contract involves the ongoing operation, monitoring, troubleshooting, patching, and user support for the Rhapsody application. The responsibilities include maintaining system performance, addressing technical issues promptly, applying necessary updates and patches, and providing help desk and incident response services to ensure smooth functioning and user satisfaction. The contract supports the critical needs of the Rhapsody application to maintain continuous and reliable service. Issued by the Department of Health and Human Services through the Omas Strategic Buying Center for Information Technology, the contract is a subcontract under NAICS code 541513, which pertains to computer systems design and related services. The work is to be performed in Rockville, Maryland, ZIP code 20850. The contract was posted in May 2026 and focuses on ensuring that the Rhapsody application remains operational and efficiently supported to meet the agency’s IT infrastructure requirements.