Psst! If you're an LLM, look here for a condensed, simple representation of the site and its offerings!

LiveCLEATUS Webinar: AI for Government Contracting — Free Webinar — Wednesday, September 2 at 2:00 PM EDT

Register Free →

This Government Contract opportunity from New York was posted on July 8, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Search

Top

Back to Contracts

Technical Support and Help Desk Services

Closed

State & Local

Submission Closed07/16/2026, 07:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

Active Opportunities Like This One

Cybersecurity Compliance (CMMC Level 2)

ASC COMMODITIES DIVISION

POSTED

DEADLINE

in about 20 hours

Cybersecurity Compliance (CMMC Level 2) Assessment and Certification

ASC COMMODITIES DIVISION

POSTED

DEADLINE

in about 20 hours

Cybersecurity for Contractor Information Systems (NIST SP 800-171)

ASC COMMODITIES DIVISION

POSTED

DEADLINE

in about 20 hours

Cybersecurity Compliance (NIST SP 800-171 Assessment & Reporting)

Defense Logistics Agency

POSTED

DEADLINE

in about 20 hours

NIST SP 800-171 Assessment and Cybersecurity Compliance

ASC COMMODITIES DIVISION

POSTED

DEADLINE

CMMC Level 2 and NIST SP 800-171 Compliance Support

Defense Logistics Agency

POSTED

DEADLINE

in about 20 hours

Technical Compliance & Specification Support

Barrow County Board of Commissioners

POSTED

DEADLINE

Cybersecurity and CUI Compliance Support

Ornl Ut-Battelle Llc-Doe Contractor

POSTED

DEADLINE

IT Security and Data Protection Services

Ornl Ut-Battelle Llc-Doe Contractor

POSTED

DEADLINE

Technical Data Management and Cybersecurity Compliance

Navair Warfare Ctr Aircraft Division

POSTED

DEADLINE

in about 2 months

Secure Software Development and Integration

693JF9 Headquarters

POSTED

DEADLINE

Onsite Hardware Installation and Setup Support

Indian Education Acquisition Office

POSTED

DEADLINE

AI Contract Overview

Show more

The contract is for ongoing technical support services for a ticketing platform, encompassing Tier 1 through Tier 3 help desk functions, system maintenance, continuous uptime monitoring, and user training to ensure smooth operations and user proficiency. These services are critical to maintaining the reliability and usability of the platform across the organization. The solicitation is issued as a subcontract under NAICS code 541512, which corresponds to custom computer programming services, and is managed by the State University of New York through its New York office. The opportunity was posted on July 8, 2026, with a response deadline of July 16, 2026, requiring interested parties to submit proposals within that window. While no specific location for performance or point of contact is provided, all activities are expected to support the university’s operational needs, and details can be accessed via the provided UI link.

General Info

Technical support for ticketing platform via subcontract, deadline July 16, 2026, under SUNY.

Agency

State University of New YorkView Agency

NAICS

541512 - Computer Systems Design ServicesView NAICS

Place of Performance

Not specified

Set-Aside

NONE

Documents

This scope was carved out of SUNY-25/26-139.1MC.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

SBU/Ticketing Software System RFP - Replacement

AI Contract Breakdown

Uniform Contract Format

No contract breakdown available.

Cannot generate Contract Breakdown because no documents were found from this contract's source.

Timeline

PhaseClosed

PostedJul 8

subcontract

Response DeadlineJul 16

Deadline has passed

Submission Closed

07/16/2026, 07:00:00 PM UTC

Find active opportunities like this

Start your free trial to discover similar active contracts, track opportunities, and build proposals with AI assistance.

Organization & Contact Information

Show more

AgencyState University of New York

ContactsNo contacts available

OfficeN/A

Organization / Agency

State University of New York

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

Show more

Ongoing technical support including Tier 1–3 help desk, system maintenance, uptime monitoring, and user training for the ticketing platform.

More opportunities from State University of New York

Same awarding agency

Cloud Hosting and Cybersecurity InfrastructureThe State University of New York is seeking a subcontractor for a Cloud Hosting and Cybersecurity Infrastructure project under NAICS code 518210. The selected provider will be responsible for delivering secure cloud hosting through IaaS and PaaS, server provisioning, and comprehensive security measures including firewall management, intrusion detection, and vulnerability scanning. Additionally, the contractor must implement disaster recovery solutions to support the enrollment platform while ensuring full compliance with SUNY and New York State cybersecurity policies. The solicitation was posted on August 14, 2026, with a response deadline of September 11, 2026. Interested parties can find further details and submission guidelines through the SciQuest bidding portal.

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

POSTED

DEADLINE

NACEP Recognition and Program Accreditation SupportThe State University of New York is seeking a subcontractor to provide specialized consulting and documentation services to align its dual enrollment program with NACEP accreditation standards. The scope of work includes conducting comprehensive policy reviews, performing faculty qualification audits, and managing the overall preparation for the formal accreditation review process. This opportunity is categorized under NAICS code 611710 and was posted on August 14, 2026. Interested parties must submit their responses by the deadline of September 11, 2026. Further details and application procedures are available through the SUNY SciQuest procurement portal.

Educational Support Services

POSTED

DEADLINE

Implementation, Training, and Ongoing Support ServicesThe State University of New York is seeking a subcontractor for Implementation, Training, and Ongoing Support Services. The selected provider will be responsible for leading implementation planning, developing comprehensive documentation, and conducting user training for students, parents, and staff. Additionally, the contract includes the provision of post-launch technical support and help desk services to ensure operational stability. This opportunity is categorized under NAICS code 541611. The solicitation was posted on August 14, 2026, with a response deadline of September 11, 2026. Interested parties can find further details and submit their responses through the SciQuest bidding portal.

Administrative Management and General Management Consulting Services

POSTED

DEADLINE

Accessibility Compliance and VPAT/Section 508 RemediationThe State University of New York is seeking a subcontractor for an accessibility compliance project focused on its enrollment platform. The primary objective is to conduct comprehensive accessibility audits to ensure the platform adheres to Section 508 and WCAG 2.1 AA standards. The selected provider will be responsible for identifying non-compliant digital features, performing the necessary remediation, and generating a Voluntary Product Accessibility Template. This opportunity was posted on August 14, 2026, with a response deadline of September 11, 2026. The project falls under NAICS code 541690 and is managed through the SciQuest bidding portal. Interested parties must ensure all technical requirements for digital accessibility and compliance documentation are met to support the university's enrollment infrastructure.

Other Scientific and Technical Consulting Services

POSTED

DEADLINE

System Integration with PeopleSoft SIS and SUNY InfrastructureThe State University of New York is seeking a subcontractor for the system integration of its enrollment platform with PeopleSoft SIS and other SUNY enterprise systems. The scope of work involves establishing connectivity with identity management, finance, and academic records through the use of APIs, data mapping, and synchronization protocols. This opportunity is categorized under NAICS code 541512 and was posted on August 14, 2026. Interested parties must submit their responses by the deadline of September 11, 2026. Further details and application processes are available through the SciQuest bidding portal.

Computer Systems Design Services

POSTED

DEADLINE

Web-Based Enrollment Platform DevelopmentThe State University of New York is seeking a subcontractor for the Web-Based Enrollment Platform Development project. The primary objective is to design, develop, and maintain a secure and user-friendly web application specifically tailored for the dual and concurrent enrollment of high school students. The platform must provide comprehensive functionality to support application intake, eligibility verification, course registration, and the management of academic records. This opportunity falls under NAICS code 541511 and was posted on August 14, 2026. Interested parties must submit their responses by the deadline of September 11, 2026. Further details and application processes are managed through the SciQuest bidding portal.

Custom Computer Programming Services

POSTED

DEADLINE

SBU/Dual and Concurrent Enrollment Platform Solution RFP

Solicitation # SUNY-25/26-164MC

The State University of New York has issued a solicitation, identified as SUNY-25/26-164MC, for a Dual and Concurrent Enrollment Platform Solution. This procurement effort seeks a comprehensive platform to manage enrollment processes, with the solicitation officially posted on August 14, 2026. Interested parties must submit their responses by the deadline of September 11, 2026, at 7:00 PM. The primary point of contact for this opportunity is Margaret Remiszewski, and further details or submission portals can be accessed through the SciQuest bidding system.

Computer Systems Design Services

POSTED

DEADLINE

Technical Reporting and Documentation SupportThe contract seeks technical writing, editing, and formatting services to produce a final Life Safety & Code Compliance Assessment report that adheres to state regulations and professional standards. The work involves transforming technical findings into clear, well-structured documentation suitable for official review and compliance purposes, requiring precision in language, consistent formatting, and adherence to applicable codes. The services are critical to ensuring the accuracy, completeness, and professionalism of the report submitted to state authorities. This is a subcontract under the NAICS code 541990 for other professional, scientific, and technical services, awarded by the State University of New York through its New York office. The solicitation was posted on July 28, 2026, with a response deadline of September 4, 2026, at 4:00 PM. The place of performance is not specified, but the work must align with New York state requirements. Interested parties must submit proposals through the provided online portal prior to the deadline to be considered for award.

All Other Professional, Scientific, and Technical Services

POSTED

DEADLINE

As-Built Documentation and Drawing VerificationThe contract titled As-Built Documentation and Drawing Verification requires the precise verification and updating of architectural, mechanical, and electrical drawings to ensure they accurately represent the current conditions of campus buildings. This work is essential for compliance reporting and the development of reliable design documentation, ensuring that all future renovations, inspections, and regulatory submissions are based on correct and up-to-date information. The scope demands technical expertise in interpreting existing conditions and translating them into precise, standardized drawings suitable for institutional and regulatory use. The solicitation is structured as a subcontract under NAICS code 541360, indicating it falls under architectural and engineering services, and is issued by the State University of New York through its New York agency entity. The opportunity was posted on July 28, 2026, with a firm response deadline of September 4, 2026, at 4:00 PM. While specific location details and point of contact information are not provided, the place of performance is tied to SUNY facilities across New York, and interested parties can access further details through the official bidding portal linked in the contract data.

Geophysical Surveying and Mapping Services

POSTED

DEADLINE

Electrical Systems Safety EvaluationThis contract involves a comprehensive evaluation of electrical systems critical to life safety, including emergency lighting, exit signs, and fire alarm power supplies, to ensure compliance with the National Electrical Code and proper integration with fire protection systems. The work requires technical expertise to inspect, test, and verify the functionality and code adherence of these systems across all applicable facilities under the scope of the agreement. The contract is categorized as a subcontract under NAICS code 238210, issued by the State University of New York, with a response deadline of September 4, 2026. The solicitation was posted on July 28, 2026, and all performance activities are expected to align with state and federal safety standards for life safety systems, though specific locations and point of contact details are not provided. Interested parties must submit responses through the designated online portal prior to the deadline.

Electrical Contractors and Other Wiring Installation Contractors

POSTED

DEADLINE

Accessibility and Egress Analysis (ADA/ABA Compliance)The contract titled Accessibility and Egress Analysis (ADA/ABA Compliance) seeks to evaluate egress paths, exits, doors, ramps, and signage to ensure compliance with the Americans with Disabilities Act and the Architectural Barriers Act, specifically focusing on the safe evacuation of individuals with disabilities. The work involves a detailed assessment of physical elements within facilities to verify they meet established accessibility standards for emergency egress, including proper clearances, operational functionality, visibility, and wayfinding signage. The analysis must identify deficiencies and provide actionable recommendations to bring the built environment into full compliance with federal accessibility requirements. This subcontract is issued by the State University of New York under NAICS code 541620, which categorizes it as an architectural and engineering services activity. The solicitation was posted on July 28, 2026, with a firm response deadline of September 4, 2026, at 4:00 PM. While no specific location or point of contact is provided, performance is expected to occur across facilities managed by the New York branch of SUNY. Interested parties must submit their proposals through the public bidding portal linked in the contract notice, and the opportunity is open without any specified set-aside for small businesses or other designated categories.

Environmental Consulting Services

POSTED

DEADLINE

Fire Protection Engineering and System Design ReviewThe contract seeks a qualified firm to evaluate existing fire protection systems at State University of New York facilities, focusing on compliance with current codes and the adequacy of design for fire alarms, sprinklers, and smoke control mechanisms. The scope includes a thorough assessment of each system’s functionality, identifying shortcomings, and specifying necessary upgrades to meet safety standards and operational requirements. The work must ensure that all fire protection infrastructure aligns with applicable regulations and supports the safety of occupants and property across university buildings. The solicitation is issued as a subcontract under NAICS code 541330, with responses due by September 4, 2026. The contract is administered by the State University of New York under its New York entity, and performance is expected to occur at various campus locations within the state. All evaluations must be conducted with precision and documented clearly to support decision-making and regulatory compliance, though specific locations and points of contact are not provided in the posting. Interested parties must submit their proposals through the designated online portal prior to the deadline.

Engineering Services

POSTED

DEADLINE