This Subcontract opportunity from Texas was posted on July 28, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
Technical Support and Help Desk Services
Contract Overview
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The contract seeks providers to deliver Tier 1–2 technical support for a monitoring system used by Texas Department of Criminal Justice personnel, focusing on resolving user-reported issues related to connectivity, sensor malfunctions, and software errors. Support services must be responsive and capable of addressing day-to-day operational challenges faced by end users in maintaining system reliability. The work is classified as a subcontract under NAICS code 541512, indicating it falls within computer systems design and related services. The solicitation was posted on July 28, 2026, with a response deadline of August 11, 2026, and is available through the Texas SmartBuy portal for qualified vendors to submit proposals. The place of performance is within Texas, though specific location details are not provided, and the contract is open to vendors without a specific set-aside designation.
General Info
Agency
Place of Performance
TX, USASet-Aside
Documents
This scope was carved out of IW260443.
The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.
TDCJ Michael and Neal Refrigeration Monitoring Systems.
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Timeline
Submission Closed
Organization & Contact Information
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