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Technical Support and Help Desk Services

Active

Federal

Response Deadline07/29/2026, 02:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The contract entails providing technical support and help desk services for a monitoring system, with requirements to respond to all inquiries within four business hours on Mondays through Fridays. Support tasks include troubleshooting system issues, managing system access, and handling alarm notifications to ensure continuous operational readiness. The work is classified under NAICS code 541512, indicating it falls within computer systems design and related services, and is structured as a subcontract. The solicitation was posted on July 23, 2026, with a response deadline of July 29, 2026, at 2:00 PM. The contracting organization is the Department of the Interior through its New Mexico State Office, though specific location details for the place of performance or point of contact are not provided. All work is expected to be performed remotely or as needed to support the monitoring system’s functionality without delays, and bidders must be prepared to meet the stated response time requirements as a core performance obligation.

General Info

Provide remote technical support for monitoring system with 4-hour response time Monday through Friday.

Agency

Department Of The Interior → New Mexico State OfficeView Agency

NAICS

541512 - Computer Systems Design ServicesView NAICS

Place of Performance

NM

Set-Aside

NONE

Documents

(0)

No documents available

AI Contract Breakdown

Uniform Contract Format

No contract breakdown available.

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Timeline

PostedJul 23

subcontract

Response DeadlineJul 29

Submission deadline

Response Deadline

07/29/2026, 02:00:00 PM UTCin 4 days

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Organization & Contact Information

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AgencyDepartment Of The Interior → New Mexico State Office

ContactsNo contacts available

OfficeN/A

Organization / Agency

Department Of The Interior → New Mexico State Office

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

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Provide technical support Monday–Friday with response to inquiries within 4 business hours, including troubleshooting, system access, and alarm management for the monitoring system.

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