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Technical Support & Maintenance (Post-Implementation)

Open

State & Local

Response Deadline12/01/2026, 05:00:00 PM EST

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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This subcontract opportunity with the City of Charlotte in North Carolina focuses on providing post-implementation technical support and maintenance for prime contractors. The scope of work involves delivering ongoing cloud service support and system maintenance starting from the Date of Acceptance through the end of the contract term. The selected provider will be responsible for maintaining a support structure across the entire project lifecycle to ensure consistent system availability and the timely resolution of technical support tickets. The solicitation is categorized under NAICS code 541519 and was posted on October 30, 2026. Interested parties must submit their responses by the deadline of December 1, 2026. This engagement is designed to ensure the long-term stability and operational efficiency of City projects through dedicated technical oversight and cloud infrastructure management.

General Info

Cloud support and system maintenance subcontract for City of Charlotte, due December 1, 2026.

Agency

North Carolina → City Of Charlotte

NAICS

541519 - Other Computer Related Services

Place of Performance

NC, USA

Set-Aside

NONE

Documents

This scope was carved out of 269-2027-038.

The full solicitation package (8 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Digital Engagement and Communications Platform

AI Contract Breakdown

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The breakdown needs solicitation documents. None were found from this contract's source.

Timeline

PostedOct 30

subcontract

Response DeadlineDec 1

Submission deadline

Response Deadline

12/01/2026, 05:00:00 PM ESTin 26 days

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Organization & Contact Information

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AgencyNorth Carolina → City Of Charlotte

ContactsNo contacts available

OfficeN/A

Organization / AgencyNorth Carolina → City Of Charlotte

Office AddressN/A

ContactsNo contact information available

Full Description

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Performs ongoing maintenance and cloud service support for prime contractors on City projects. Provides maintenance, support, and cloud services from the Date of Acceptance through the contract term. Maintains a support structure for the full project lifecycle. Delivers ongoing system availability and technical support ticket resolution.

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