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Technical Support and Remote Troubleshooting

Active

Federal

Response Deadline08/14/2026, 03:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The contract requires the provision of 24/7 remote technical support for the Cath Lab system through phone and secure VPN access, with a mandated response time of no more than one hour after a support request is initiated. The scope of work centers exclusively on troubleshooting and resolving technical issues affecting the Cath Lab system, ensuring continuous operational readiness without on-site presence. The support must be available around the clock, seven days a week, to address urgent incidents and maintenance needs that could impact clinical workflows. This is a subcontract under the NAICS code 541512, issued by the Department of Veterans Affairs through the 256-NETWORK Contract Office 16, with performance location specified as Shreveport, Louisiana, ZIP code 71101. The solicitation was posted on August 8, 2026, and responses are due by August 14, 2026, at 3:00 PM. No set-aside type is designated, and there is no designated point of contact provided in the data. The contract is accessible via a public SAM.gov link for further vendor details and submission requirements.

General Info

24/7 remote tech support for Cath Lab system with one-hour response time, Shreveport, Louisiana, via VA contract.

Agency

Department Of Veterans Affairs → 256-NETWORK Contract Office 16 (36C256)View Agency

NAICS

541512 - Computer Systems Design ServicesView NAICS

Place of Performance

Shreveport, MS, 71101

Set-Aside

NONE

Documents

(0)

No documents available

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Timeline

PostedAug 8

subcontract

Response DeadlineAug 14

Submission deadline

Response Deadline

08/14/2026, 03:00:00 PM UTCin 5 days

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Organization & Contact Information

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AgencyDepartment Of Veterans Affairs → 256-NETWORK Contract Office 16 (36C256)

ContactsNo contacts available

OfficeN/A

Organization / Agency

Department Of Veterans Affairs → 256-NETWORK Contract Office 16 (36C256)

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

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Provide 24/7 remote technical support via phone and secure VPN for troubleshooting the Cath Lab system, with response within one hour of request.

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