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Technical Support & Systems Administration

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State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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This subcontract for Technical Support and Systems Administration involves providing on-site and remote technical assistance for prime contractors working on Illinois Department of Corrections projects. The scope of work includes remote software support and on-site troubleshooting for 25 testing stations distributed across 33 different sites, utilizing remote desktop and diagnostic tools to ensure system uptime and the resolution of technical tickets. The services are performed in Springfield, Illinois, specifically supporting the Robinson Correctional Center. Due to the nature of the environment, all assigned personnel must successfully pass security background checks to gain access to the correctional facilities. The contract falls under NAICS code 541513 and was posted on January 28, 2026.

General Info

Technical support and systems administration for Illinois Department of Corrections sites in Springfield.

Agency

Illinois → Robinson Correctional Center

NAICS

541513 - Computer Facilities Management Services

Place of Performance

Springfield, IL, 62794, USA

Set-Aside

NONE

Documents

This scope was carved out of 26-426DOC-ROBIN-B-50529.

The full solicitation package (6 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

26-426DOC-ROBIN-B-50529 | IDOC-Adult Education High School Equivalency Testing

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Timeline

PostedJan 28

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Organization & Contact Information

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AgencyIllinois → Robinson Correctional Center

ContactsNo contacts available

OfficeN/A

Organization / AgencyIllinois → Robinson Correctional Center

Office AddressN/A

ContactsNo contact information available

Full Description

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Performs on-site and remote technical support for prime contractors on Illinois Department of Corrections (IDOC) projects. Provides remote software support and on-site troubleshooting for 25 testing stations across 33 sites using remote desktop and diagnostic tools. Requires personnel to pass security background checks for correctional facility access. Delivers system uptime and resolved technical tickets.

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