Technical Support and Training Services for Assessment Tool

The contract entails the provision of post-delivery technical support, system integration assistance, and comprehensive training to JCUA staff for the operation and maintenance of a sewer assessment software tool. The services are designed to ensure seamless adoption and sustained functionality of the software within the agency’s existing infrastructure, with a focus on building internal capacity for long-term system management. All support activities must be completed in alignment with the software’s technical specifications and operational requirements as defined by the agency. The contract is classified as a subcontract under NAICS code 541512 and was posted on July 16, 2026, with proposals due by July 28, 2026. It is managed by MPTAP, part of the Mississippi Department of Finance and Administration, and performance is expected to occur within Mississippi, though specific location details are not provided. There is no set-aside designation indicated, and while a point of contact is not listed, interested vendors may access further details through the official bidding portal. The scope implies an ongoing collaboration beyond initial deployment, emphasizing sustained technical engagement and knowledge transfer to ensure the utility’s ability to independently manage the tool.