Technical Support

This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in FAR Subpart 12.6 as supplemented with additional information included in this notice. The U.S. Coast Guard (USCG) intends to issue a Firm Fixed Price Purchase Order using the procedures of FAR Part 12 and Part 13. This Request for Quote HSCG38-09-Q-500014 is being assigned to this procurement for tracking purposes only and incorporates the provisions of FAC 2005-27. This announcement constitutes the only solicitation; firm-fixed-price proposals for the following items are being requested and a written solicitation will not be issued. It is not anticipated that two or more small business manufacturers with capabilities for this requirement therefore the small business set-aside is dissolved. The North American Industry Classification System Code is 541330 and the size standard in millions of dollars $4.5. The United States Coast Guard intends to negotiate on a limited source basis with DLS Engineering Associates Inc. (Cage 024K8) to perform a three month requirement pending a future requirement awarded and administered via USCG, Aviation Logistics Center, Aviations Logistics Division, Elizabeth City, NC 27909. SCHEDULE OF SUPPLIES/SERVICES AND PRICE /COST CONTRACT PERIOD OF PERFORMANCE (From 1 January 2009 through 31 March 2009) UNIT UNIT TOTAL ITEM NO. DESCRIPTION QTY ISSUE PRICE PRICE 0001 Production Control Clerk 488 HR $ $_____________ Tech Pubs Branch 0002 General Clerk IV 488 HR $ $_____________ Tech Pubs Branch 0003 General Clerk I 488 HR $ $_____________ Tech Pubs Branch 0004 Photo Finishing Worker 488 HR $ $_____________ IOD 0005 Data Management Administrator 488 HR $ $_____________ Aging Aircraft Branch ADDENDUM A. GENERAL. This Performance Work Statement describes the technical services necessary to support the Engineering Services Division (ESD), United States Coast Guard (USCG) Aviation Logistics Center (ALC), Aviation Training Center (ATC) Mobile, Alabama, and USCG Headquarters (CGHQ). B. SCOPE OF WORK. The Contractor shall provide the services of trained and experienced personnel as listed in Section C Requirements. C. REQUIREMENTS C-1 SCOPE: A requirement exists for technical support services in Engineering Services Division (ESD), U.S. Coast Guard Aviation Logistics Center (ALC). These services include: 1. (1) Production Control Clerk Tech Pubs Branch 2. (1) General Clerk IV Tech Pubs Branch 3. (1) General Clerk I Tech Pubs Branch 4. (1) Photo Finishing Worker IOD 5. (1) Data Management Administrator Aging Aircraft Branch C-1.1. Background: C-1.1.1. Production Control Clerk: The Technical Publications Cell, ESD, ALC, has the responsibility for publishing, updating and distributing Coast Guard aircraft technical documentation. A requirement exists to maintain publication inventory, facilitate shipping, and to maintain specified records. C-1.1.2. General Clerk IV/I: The Engineering Services Division (ESD), U.S. Coast Guard Aviation Logistics Center (ALC), has the responsibility to provide the most current technical publications to all U.S. Coast Guard aviation units. Preparation and systematic review of documents for printing, corrections, distribution and general use by the Coast Guard are needed in order to provide timely and accurate maintenance data to the Coast Guard. C-1.1.3. Photo Finishing Worker (1): The contractor will be assigned to the Policy & QA Cell, ESD. The contractor's primary function will be to assist the Aviation Photographer in his photographic support of ALC and other activities as required. C-1.1.4. Data Management Administrator: The Aging Aircraft Branch located at the Aviation Logistics Center within the Engineering Services Division has embarked on an aggressive program and lacks the necessary resources to document current and future endeavors for submission into existing procedures and publications. The existing corrosion-mapping program is in its infancy stage and has significant potential growth when properly staffed for success. With the advent of a dedicated Technical Administrator to work closely with all the Cell Managers and CPAs at the Product Line and sweeping changes can be implemented. Current staffing does not permit the necessary rapid changes based on findings that can significantly reduce or mitigate corrosion. Through the submission of reviewed MPC CG-22 changes for the individual airframes coupled with the information collected from all AAB programs revised maintenance practices can be more swiftly implemented. Technical Administrator serves as assistant to NDI Program Manager for maintenance of training records and certifications of Coast Guard wide personnel participating in Aviation NDI program. C-1.2. Government Furnished Property: C-1.2.1. ALC will provide workspace, tools, computer hardware and software (including computer-related equipment necessary for specific tasks), furniture, consumables, use of Coast Guard Master Technical Library, and all necessary administrative support for services provided under that statement of work. C-1.3. Location of Work: C-1.3.1 The majority of the work specified in this statement of work shall be performed at USCG ALC, Elizabeth City, N.C. C-2. APPLICABLE DOCUMENTS: The contractor shall be expected to perform the requirements of this contract in accordance with the following Coast Guard documents: C-2.1 COMDTINST M13020.01 (Series), Aeronautical Engineering Maintenance Management Manual (latest issue in effect) C-2.2 ALC CGTO PG-85-00-110 (Series), Aeronautical Engineering Maintenance Management Process Guide. C-2.3 ANSI/ISO/ASQ Q9001-2000, All ALC Quality Office directives. C-2.4 ALCINST 4855.1 (latest revision), Quality Assurance Inspectors C-2.5 ALCINST 4855.2 (latest revision), Quality Control Program at ALC C-2.6 Coast Guard Documents cited in this solicitation may be obtained from: USCG Aviation Logistics Center Engineering Services Division (ESD) Aviation Technical Publication Cell Elizabeth City, NC 27909-5001 C-3. GENERAL REQUIREMENTS: C-3.1. General: The Coast Guard reserves the right to waive any specification. C-3.1.1. Production Control Clerk: The contractor shall have access to ALC - s Technical Publication Engineering facilities, material, software, computers and warehouse spaces to conform with the requirements of this statement of work. Access will normally be limited to ESD regular work hours (see section C-6) unless specified by the Chief, Technical Publications Cell. C-3.1.2. General Clerk IV/I: The contractors shall have access to ALC ESD's facilities, material, appropriate computer hardware and software, to conform to the requirements of this statement of work. All documentation created under this contract shall be produced using specified software and in formats specified by the Coast Guard. Access to the facility will be limited to work hours normally worked by ALC ESD personnel. Services falling within the scope of this contract will include, but are not limited to, the tasks listed in section C-3.2.2. C-3.1.3. Photo Finishing Worker (1): A requirement exists for photography support services in Engineering Services Division (ESD), U.S. Coast Guard Aviation Logistics Center (ALC). The contractor will support ALC's photographer in the following but is not limited to: taking portraits, video coverage, photographing ceremonies, displays, charts, and maintain records for each and filing archive negatives for later retrieval. The contractor will also provide photographic services for the Aviation Logistics Center (ALC), Support Center Elizabeth City, Air Station Elizabeth City and, on occasion, the Aeronautical Engineering Division, Commandant (CG-41), Aviation Technical Training Center (ATTC), National Strike Force Coordination Center (NSFCC), Support Center (S/C) Elizabeth City and various Coast Guard air stations upon request. C-3.1.4. Data Management Administrator: The contractor shall provide the administrative services necessary to support the Aging Aircraft Branch at the Aviation Logistics Center at Elizabeth City, NC. The USCG AAB is presented with the problem of maintaining the readiness status of the avionics, electrical and mechanical piece-parts, sub-assemblies, assemblies, and structural parts of the USCG aviation fleet, which consists of HC-130H, HU-25, HH-65, HH-60 aircraft and future Deepwater assets. The primary strategic goal of the AAB is the extension of service life for all CG Aviation Assets. To achieve this goal the initiatives currently and potentially planned need to be documented and implemented. The existing Branch workforce is frequently plagued with administrative workloads, which have hampered the implementation of strategic plans to meet its strategic goal. The adoption of a contractor to assist in implementing new plans will further the Aging Aircraft Branch's ability to meet its strategic goals. Provides support to NDI Program Manger for maintenance of all NDI certifications. C-3.2 SPECIFIC REQUIREMENTS: C-3.2.1. Production Control Clerk: C-3.2.1.1 Support of Technical Information Management and Ordering System (TIMOS) C-3.2.1.2 Contractor shall maintain publication stocking levels in the provided publication inventory database (including all required inventory audits). C-3.2.1.3 Contractor shall originate print request forms as required. C-3.2.1.4 Contractor shall correct minor printing deficiencies by producing required pages and inserting same in distribution and stock copies. C-3.2.1.5 Contractor shall make database entries as required to support ALC technical publication initiatives. C-3.2.1.6 Contractor shall package for storage and shipment all documents and items (i.e. discs, tapes, binders). C-3.2.1.7 Contractor shall deliver to and receive from the ALC warehouse and various other locations on the Elizabeth City Coast Guard Complex, all required material and publications. C-3.2.1.8 Contractor shall facilitate all mail handling duties associated with incoming and outgoing parcels to the distribution area. Duties include postal metering, commercial parcel carrier's documentation requirements and completed DD-1149 shipping documents. C-3.2.1.9 Contractor shall initiate all required publication distribution actions using TIMOS, the inventory control database, and the AMMIS database. C-3.2.1.10 Contractor shall support all publication distribution requirements to established recipients and user accounts as directed by the Chief, Technical Publications Cell. C-3.2.1.11 Contractor shall organize publication orders and produce and maintain all required shipping documentation and records. C-3.2.1.12 Contractor shall incorporate publication revisions and changes and assemble and shrink wrap all publications. C-3.2.1.13 Contractor shall perform quality assurance inspections of all incoming deliveries as directed. C-3.2.1.14 Contractor shall maintain all workspace in a clean, safe, and presentable manner. C-3.2.1.15 Support of the Electronic Data Maintenance C-3.2.1.16 Contractor shall organize, store, and retrieve documents for scanning as directed. C-3.2.1.17 Contractor shall store and retrieve electronic data tapes and disks. C-3.2.2. GENERAL CLERK IV/I: C-3.2.2.1 Contractor shall produce CDROM and paper copies of specified publications when required. Contractor shall review documents for fidelity to standard and make annotations for corrections as required. C-3.2.2.2 Contractor shall perform duties as required to support publication initiatives using ALC Publication Cell. C-3.2.2.3 Contractor shall perform the function of serving as a point of contact for publication orders. This will involve originating, receiving, and delivering publication orders. Contractor shall handle and adjust customer complaints. C-3.2.2.4 Contractor shall produce CDROM and paper copies of specified publications when required. C-3.2.2.5 Contractor shall review documents for fidelity to standard and make annotations for corrections as required. C-3.2.2.6 Contractor shall perform duties as required to support publication initiatives using ALC Publication Cell ISO-9000 documented processes. C-3.2.2.7 Contractor shall prepare and process documents for reproduction at the Government printing office. C-3.2.2.8 Contractor shall operate, complete minor maintenance, order parts and supplies for, and arrange for repair service of shrink wrapping equipment and automatic shelves. C-3.2.2.9 Contractor shall operate forklifts, carts, and other equipment in support of assigned duties, reporting any unsafe conditions or required maintenance to the Chief, Technical Publications Cell. C.3.2.3. PHOTO FINISHING WORKER (1): C.3.2.3.1 Provide photographic services for the Aircraft Logistics Center (ALC), Support Center Elizabeth City, Air Station Elizabeth City and, on occasion, the Aeronautical Engineering Division, Commandant (CG-41), Aviation Technical Training Center (ATTC), National Strike Force Coordination Center (NSFCC), Support Center (S/C) Elizabeth City and various Coast Guard air stations upon request C.3.2.3.2 The contractor shall assist the ALC photographer in providing complete and comprehensive photographic services to the Aircraft Product Lines, Component Repair, and all other divisions at ALC. Services will include taking portraits, video coverage, photographing ceremonies, displays, charts and Command photos as required. C.3.2.3.3. The contractor shall use a variety of high-precision photographic laboratory equipment in processing film and be able to maintain chemical balance that will produce true colored photographs. C.3.2.3.4 The contractor shall maintain records/log for each job assigned and archive the related negatives for later retrieval. C.3.2.3.5 Provides Digital Camera support to all Divisions and orders photography material to keep the photo lab fully stocked at all times. C.3.2.3.6 Provides assistance and backup support for the Industrial Graphics Specialist in preparing plaques, nameplates, business cards, decals, etc. C-3.2.4. DATA MANAGEMENT ADMINISTRATOR: C-3.2.4.1. Contractor shall perform the necessary administrative management to provide the Aging Aircraft Branch Chief and its Cell Leaders at ALC with the requested administrative support to promulgate the AAB's strategic goals. C.3.2.4.2. Contractor shall perform required travel to effectively carry out the assigned duties of project oversight of the Corrosion Mapping program. C.3.2.4.3. Contractor shall provide administrative program management support for the duration of the contract. This support shall include the delivery of requested documents and a monthly report via email summarizing major activities such as teleconferences, meetings, trips to other locations; problems encountered, as well as contract expenditures. Additional deliverables will include specific reports requested from the AAB on behalf of all Divisions at ALC with agreed upon deadlines. Delays in any deliverables will be communicated via the AAB Chief. C.3.2.4.4. Contractor shall provide the COTR a monthly status report (electronic) summarizing monthly activities accomplished on behalf of the AAB. This report will consist of reports specific to accomplishing the AAB strategic goals to include: corrosion mapping (by aircraft tail number) summary of findings pre/post PDM; summary notes produced from all weekly AAB meetings, Corrosion Strategic & Tactical Board Meetings, Annual Corrosion Preventative Advocate Conference notes, agenda development documents, wiring, corrosion, non-destructive inspection, and reliability process guide development or revisions. Delivery will be evaluated on a case-by-case situation, however in no case will summary notes exceed 30 days. C.3.2.4.5. Contractor shall be required to cooperate in aging aircraft forums with other contractors and government entities as appropriate. The proposed outcome is an integrated team with a common purpose. C.3.2.4.6 Contractor serves as assistant to Non-Destructive Inspection (NDI) Program Manager for maintenance of training and certification records for personnel enrolled in Coast Guard NDI program at ARSC and 25 supported Air Stations. C.3.2.4.7 Contractor shall prepare both on line and off line Purchase Requests for procurement of material and services as directed. Contractor is not authorized to sign any Purchase Request documents. C-4. QUALITY ASSURANCE PROVISIONS: C-4.1. Quality of Effort: C-4.1.1. Production Control Clerk: Because of the nature of technical documentation, all work produced by contractor must conform to the highest standards possible. Customer satisfaction input to the Technical Publications Cell will drive many decisions on policy and priority and therefore require adjustments to the contractor's process and priorities. C-4.1.2. General Clerk IV/I: Because of the importance of having accurate and current publications available to ALC customers, all work produced by contractor must conform to the highest standards. All delivered media must be produced per defined process standards. Process discrepancies must be identified for correction. C-4.2. Responsibility for Inspections: C-4.2.1 ALC Technical Publication Branch, ESD, is responsible for inspection of all deliverables from General Clerk IV/I and Publications Supply Technician prior to acceptance. C4.2.2. ALC Aging Aircraft Branch, ESD, is responsible for inspection of all deliverable from Data Management Administrator prior to acceptance. C-5. DELIVERABLES: C-5.1. Monthly Progress Reports: C-5.1.1. Production Control Clerk: A monthly progress report shall be submitted, to the Chief Technical Publications Cell ESD, by the 15th day of each month, detailing the previous month's accomplishments and problems encountered. C-5.1.2. General Clerk IV/I: A monthly progress report shall be submitted, to Chief Technical Publications Cell, ESD by the 15th day of each month, detailing the previous month's accomplishments and problems encountered. C-5.1.3. Data Management Administrator: A monthly progress report shall be submitted, to Chief Aging Aircraft Branch, ESD by the 15th day of each month, detailing the previous month's accomplishments and problems encountered. C-6. PERIOD OF PERFORMANCE/WORK SCHEDULE: C-6.1. Contractor shall provide Admin support for this effort from 01 January 2009 through 31 March 2009. Government reserves the right to extend this purchase order as deemed appropriate. C-6.2. Work Hours: C-6.2.1. Contractor shall work 40 hours a week/80 hours every two weeks. Contractor shall work same hour schedule as those of the branch or shop supported by ALC or ATC Mobile, AL. Contractor shall work 8 hours a day Monday through Friday in accordance with ALC Work Schedule instruction 5330.2B with a core start time ranging between 6:45 - 8:45AM. C-6.2.2. COTR must approve all deviations from these work hours. The COTR must approve all deviations from these hours. Normal business hours may be altered by Federal Holidays, inclement weather, acts of God, or Government mandatory closures or training sessions. C-6.2.4. Contractor Sponsored Functions C-6.2.4.1. All Contractor company functions (training, social gatherings, etc.) shall be conducted outside business working hours, and at the Contractors expense. C-6.2.5. Holidays C-6.2.5.1. The contractor shall establish a holiday schedule for personnel performing under this contract that directly coincides with the Government's schedule. Holiday's peculiar to the Government shall be considered as holidays for Contractor personnel and are not billable. Contractor personnel will not perform work on Government holidays. Government holidays are: New Year's Day, Martin Luther King Day, Presidents Day, Memorial Day, Fourth of July, Labor Day, Columbus Day, Veteran's Day, Thanksgiving Day, Christmas Day, and/or any other day designated by the President's Proclamation. C-6.2.6. Plant Shutdowns C-6.2.1. Plant shutdowns are not billable by the Contractor. Planned mandatory plant shutdown days will be determined in advance by the ALC Command and could include the day after Thanksgiving and other days immediately preceding or following other holidays. Unplanned plant shutdown time (i.e. inclement weather, etc.), not normally exceeding twenty (20) hours per employee per year, is not billable by the Contractor. C-6.2.7. Overtime C-6.2.7.1. Overtime will generally not be approved by the government, but if required must be authorized in writing from the government prior to actual overtime worked. The COTR will be the only person authorized to grant overtime approval. C-7. CONTRACTOR REQUIREMENTS: C-7.1. Travel C-7.1.1. Contractor personnel may be required to travel to various locations to effectively perform the requirements of specific delivery orders under this contract. When travel is required, the Contractor will be reimbursed for expenditures for costs associated with travel. The Contractor's proposed costs shall be in compliance with FAR 31.205.46 and justified in accordance with Joint Federal Travel Regulations. The Contractor shall submit invoice package(s) shall include the following travel receipts: letterhead hotel/motel, airfare, rental car, fuel, tolls, parking, taxi, etc. Private Owner Vehicle (POV) mileage shall be provided for trips when use of POV has been authorized. Rental cars shall not be refueled at the rental car service center and/or their facility. Failure to comply with the aforementioned may cause delays for payment and the invoice(s) may be returned for correction and/or clarification. C-7.2. Training C-7.2.1. Contractor shall fund all training unless it is training that it required due to a Coast Guard or ALC change in software, hardware, change in programs, procedures, etc. C-7.3. Identification of Contractor Employees C-7.3.1. Contractor shall provide each employee with an identification card before the employee commences work at ALC. Each employee shall have card in possession at al time while performing contract work. C-7-3.2. Contractor employees shall be issued ALC identification card as part of Orientation to ALC. ALC card shall be returned to the COTR upon employee dismissal or completion or termination of contract. C-7.3.3. Contractor occupied facilities (on Government Installation) such as offices, separate rooms, or cubicles must be clearly identified with Contractor supplied non metallic signs no less than (2'x 8) in size, name plates or other identification, showing that these work areas are for Contractor or subcontractor personnel. C-7-3.4. Contractor employees shall be issued ALC identification card as part of Orientation to ALC. ALC card shall be returned to the COTR upon employee dismissal or completion or termination of contract. C-7.3.5. Contractor personnel shall wear a government ID badge at all times when performing work under this contract at a Government site, including while attending Government meetings and conferences that may take place outside the Government facility. Unless otherwise specified in the contract, each contractor employee shall wear the ID badge in a conspicuous place on the front of exterior clothing and above the waist except when safety or health reasons prohibit such placement. C-7.3.6. Common Access Cards (CAC) will also be issued to contractors through the Contractor Verification System (CVS) as the official DHS identification card for contractor personnel. The card will be used to grant access to DHS/DOD installations and buildings. It is also used to access DHS/DOD networks and secure websites as required. CAC card shall be returned to the COTR upon employee dismissal or completion or termination of contract. C-7.3.7. Utilizing Electronic Mail: When contractor personnel send e-mail messages as a part of contract performance (or otherwise relating to contract matters), each sender shall include his/her name (both first and last names), [E-mail address and the name of the individual's employer]. Contractors that have access to government email and other on-line systems must have user IDs that call attention to their special status (by indicating CTR, or the company name, for example, after their given name in the user ID on the system). The use of electronic mail is for bona fide business only. In the event of violation of this provision, the Coast Guard will take appropriate action with regard to the contract. C-7.3.8. Answering Telephones: Contractor personnel shall identify themselves as a contractor employee when answering Government telephones. In addition, contractors must identify themselves as a contractor employee when answering the phone and their voicemail shall likewise indicate their special status as contractor employee. C- 7.3.9. Contracting officer or designee shall ensure that accounts established in Government E-mail systems for prime contractor or subcontractor personnel shall identify individuals as contractor personnel (CTR) in the "address book" display and on individuals' e-mail. Detailed "properties" for the account shall include the name of the individual's employer and the name of the customer for the contract. The customer's information assurance security officer that established the account shall be notified immediately when a contractor employee is no longer performing duties that require an account in the government E-mail system. C-7.3.10. Contractor personnel and their subcontractors attending meetings, or working in situations (telephone conversations, electronic correspondence, or correspondence related to the contractor) where their actions could be construed as official Government acts must identify themselves as a contractor and provide the name of the individual's employer. C- 7.3.11. The Government manager or COTR must ensure that the contracted employee displays his or her name and the name of the company while in the work area, and includes the company's name in his or her email display. When a Government manager wishes to send a contractor to any type of meeting where classified or sensitive unclassified material may be presented, the COTR must provide-in writing or email-verification of the contractors' security clearance and/or need to know. Ultimately, the Government host who holds the classified or sensitive information is responsible for obtaining this information and ensuring that those who will receive the information have the appropriate security clearance and need to know before they admitted the contractor. C-7.4. Security Requirements C-7.4.1. Financial/Criminal Background Checks C-7.4.1.1. Contractor shall provide a list of names of all employees to the COTR prior to the contract start date. List shall be updated as necessary. Contractor shall be responsible for employee background check (criminal and financial) for any contractor employee requiring admission to the U.S. Coast Guard facilities and having access to AMMIS/ALMIS or other Coast Guard systems to perform work under this contract. C-7.4.1.2. Contractor shall certify on company letterhead that the background check has been accomplished and that there are no negative or criminal offenses found in the background check. If there are negative or criminal offenses found in the background check then the contractor shall explain why these findings will not impact the hiring of this individual and the company will take full responsibility for the hiring decision. All background investigations must be completed prior to commencing work under this contract. Although contents of this contract or information concerning Integrated Logistics Support and processes are Classified and non-classified, such information is to considered be sensitive, For Official Use Only (FOUO) information, and Classified not for reproduction. Contract employees shall be aware that divulging information without proper authority could result in administrative or disciplinary action. C-7.4.2. Non-Disclosure Agreements C-7.4.2.1. The contractor will be responsible for the management of all security clearances and personnel must sign Non-Disclosure Agreement with the government. C-8. U.S. COAST GUARD INFORMATION SYSTEMS SECURITY: C-8.1. Contractor shall only access those areas of Coast Guard Information Technology resources (e.g., computer equipment, networking equipment, telecommunications equipment, cabling, network drives, computer drives, network software, computer software, software programs, intranet sites, internet sites) explicitly stated in this contract and/or approved by the COTR in writing as necessary for performance of the work under this contract. Any attempts by contractor personnel to gain access to any information technology resources not explicitly authorized by the statement of work, other terms and conditions in this contract or approved in writing by the COTR is strictly prohibited. In the event of violation of this provision, the Coast Guard will take appropriate actions with regard to the contract. C-8.2. Authorized use of Government office equipment is governed by CG ALCINST 5375.1C, and COMDTINST 5375.1B. Personal use of government office equipment is authorized only for Coast Guard personnel as defined in COMDTINST 5375.1B. In the event of violation of this provision, the Coast Guard will take appropriate action with regard to the contract. C-8.3. The Information Systems Division (ISD) Standard Operating Procedure, "Information Systems Security - Contractor Background checks", dated 1 August 2003, mandates background checks on contract employees requiring access to government information systems. Such background checks shall include a criminal records check and a credit records check for all contract employees being newly hired under an existing contract or for all contract employees being hired under a new contract. If existing contract employees are transitioned to a new contract, then a criminal records check and credit records check must be performed on the new contract. Contract is defined as a purchase order, delivery order or contract. The contractor shall provide the results of the checks to the Government Contracting Officer in writing either as the actual report itself or on a company letterhead signed by a responsible official of the company. C-8.3.1. If the results of the background checks are unsatisfactory, then the contract employee shall not be granted access to any government information system. C-8.3.2. If the results of the checks are satisfactory, the employee shall complete the ALC Check-in/Check-out process and be provided an ALC Security Badge. All new contract employees shall receive a security briefing after completing the ALC Check- in/Check-out process. C-8.4. If required for the performance of this contract, no contractor personnel shall commence any performance under this contract until they (1) have received a security briefing about the Coast Guard Information Assurance Manual, COMDTINST M5500.13 (series), from the appropriate Coast Guard Information Systems Security Officer (ISSO) and (2) have signed an - Coast Guard Information Technology Contractor User Security Agreement (see attachment A). By signing the aforementioned user security agreement, the individual will be acknowledging their responsibility to properly use and safeguard all Coast Guard information technology resources and information related thereto. The Contracting Officer's Technical Representative (COTR) for this contract shall arrange the aforementioned security briefing. The ISSO is responsible for retaining the security documents signed and submitted by the contractor employees. C-8.5. The contractor shall only access those areas of Coast Guard information technology resources (e.g., computer equipment, networking equipment, telecommunications equipment, cabling, network drives, computer drives, network software, computer software, software programs, intranet sites, internet sites) explicitly stated in this contract and/or approved by the COTR in writing as necessary for perf...