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Technical Support Services for Licensed Software

Active

Canada

Response Deadline06/15/2026, 07:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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This contract involves providing ongoing technical support services for licensed SolarWinds software products. The scope includes hotline and web-based support, incident response, and maintenance to ensure the smooth operation and troubleshooting of the software. It is a subcontract opportunity issued by Shared Services Canada, part of the Government of Canada, with the place of performance specified as Ontario, excluding the National Capital Region. The solicitation was posted on June 4, 2026, with a response deadline of June 15, 2026, indicating a relatively short window for submission. The contract falls under the NAICS code 541512, which pertains to computer systems design services. Although no specific set-aside or organization type is mentioned, the focus is on delivering technical assistance for software solutions critical to government operations, emphasizing a need for prompt, reliable support and maintenance offerings.

General Info

Provide technical support for SolarWinds software to Shared Services Canada in Ontario excluding NCR.

Agency

Government of Canada → Shared Services Canada

NAICS

541512 - Computer Systems Design Services View NAICS

Place of Performance

Ontario (except NCR), CAN

Set-Aside

NONE

Documents

(0)

No documents available

AI Contract Breakdown

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Timeline

PostedJun 4

subcontract

Response DeadlineJun 15

Submission deadline

Response Deadline

06/15/2026, 07:00:00 PM UTCin 4 days

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Organization & Contact Information

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AgencyGovernment of Canada → Shared Services Canada

ContactsNo contacts available

OfficeN/A

Organization / Agency

Government of Canada → Shared Services Canada

Office AddressN/A

ContactsNo contact information available

Full Description

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Provide ongoing technical support for licensed SolarWinds products, including hotline and web-based support, incident response, and maintenance.

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