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This Government Contract opportunity from Government of Canada was posted on May 4, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Technical Support, Training & Maintenance Services

Closed
International

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541519
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Solicitation # W50S8G26QOR03
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NAICS: 541519
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AV Equipment Upgrade for Split Conference Rooms
Solicitation # N6426726Q5012
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7A--Cloud-based adult education SaaS platform.
Solicitation # 140A2326Q0190
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NAICS: 541519
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Aviation Center of Excellence (AVCOE) G6 SIPR Video Teleconference (VTC) Lifecycle Replacement
Solicitation # W911S0FY26052331
This contract seeks a small business to provide a comprehensive technology refresh for Secure Video Teleconferencing (SVTC) systems at the United States Army Aviation Center of Excellence in Building 101 at Fort Rucker, Alabama. It is a hybrid non-personal services and supply contract, requiring the contractor to supply all necessary personnel, equipment, materials, tools, transportation, and supervision to replace the existing SVTC infrastructure and deliver associated technical services, excluding items designated as Government-furnished property or services. The work is governed by the Statement of Objectives, which outlines the specific requirements for the lifecycle replacement, ensuring the systems meet current security and operational standards for classified communications. The solicitation, identified as W911S0FY26052331, was posted on August 4, 2026, with responses due by August 12, 2026, and is designated as a Small Business Set Aside under NAICS code 541519 for other scientific and technical consulting services. The contracting activity originates from the Department of Defense, managed by the Office at Fort Eustis, Virginia, while the performance location is distinctly at Fort Rucker, Alabama. Primary point of contact is Arianna Taylor, reachable via email and phone, with Kailah Brinson as secondary contact. All submissions must be directed through the SAM.gov portal linked in the solicitation details.
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AI Contract Overview

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The contract is for ongoing technical support, user training, helpdesk services, and software maintenance to be provided to the Correctional Service of Canada, a federal government agency. It requires the contractor to deliver comprehensive IT services with defined service level agreements, ensuring timely resolution of technical issues and continuous system reliability. A critical requirement is bilingual support in English and French to accommodate CSC staff across the country. The scope encompasses not only reactive helpdesk functions but also proactive software maintenance and structured training programs to enhance user proficiency and system adoption. The contract, classified as a subcontract under NAICS code 541519 for other computer-related services, is open for responses until May 25, 2026, with the solicitation posted on May 4, 2026. Performance is expected to occur across Canada, reflecting the nationwide operations of the Correctional Service of Canada. While no specific place of performance address is listed, the requirement for bilingual services and federal agency involvement indicates the need for a vendor capable of nationwide reach and compliance with Canadian government standards. The contractor must be prepared to meet strict SLAs and support a government environment with high operational continuity demands.

General Info

Provide bilingual technical support, training, helpdesk, and software maintenance for Correctional Service Canada.

Agency

Government of Canada → Correctional Service of CanadaView Agency

NAICS

541519 - Other Computer Related ServicesView NAICS

Place of Performance

Canada, CAN

Set-Aside

NONE

Documents

(0)

No documents available

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyGovernment of Canada → Correctional Service of Canada
ContactsNo contacts available
OfficeN/A
Organization / Agency
Government of Canada → Correctional Service of Canada
View Agency Profile
Office AddressN/A
ContactsNo contact information available

Full Description

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Deliver ongoing technical support, user training, helpdesk services, and software maintenance with SLAs, including bilingual support for CSC staff.

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