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This Government Contract opportunity from Government of Canada was posted on May 4, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Technical Support, Training & Maintenance Services

Closed
Canada

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

Active Opportunities Like This One

NAICS: 541519
New
Technical Support and Onboarding AssistanceThe contract seeks a subcontractor to provide comprehensive technical support, user onboarding, training, and help desk services for users of an OSINT platform within the United States Attorney’s Office for the District of Columbia. The services are critical to ensuring that personnel can effectively access, navigate, and leverage the platform for investigative and operational purposes, with all support activities to be performed at the office’s location in Washington, D.C., zip code 20004. The work is classified under NAICS code 541519, indicating it falls within other computer related services, and is set aside for small business administration eligible entities to promote small business participation. The solicitation was posted on June 18, 2026, with responses required by June 26, 2026, allowing potential contractors a limited window to prepare and submit proposals. The contract is structured as a subcontract under the broader procurement vehicle 47QTCA24D003H, and interested parties must access the opportunity through the eBuy portal at the provided link. Although specific performance metrics or service level agreements are not detailed here, the focus is on delivering timely, skilled assistance to a law enforcement environment where reliability and data integrity are paramount. Successful bidders will need to demonstrate expertise in OSINT tools, user training methodologies, and experience supporting federal or justice sector clients.
Department of Justice

POSTED

3 days ago

DEADLINE

in 5 days

AI Contract Overview

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The contract involves providing ongoing technical support, user training, helpdesk services, and software maintenance for the Correctional Service of Canada. It includes service level agreements to ensure timely and effective delivery of support, with bilingual assistance available to accommodate both English and French-speaking staff. The work is designated as a subcontract under the NAICS code 541519, indicating specialized computer-related services. The solicitation was posted on May 4, 2026, with a response deadline of May 25, 2026. The services will be performed within Canada, supporting government operations to enhance technical capabilities and maintain software systems critical to CSC functions. The contract emphasizes reliable, continuous service delivery to support the agency's operational needs.

General Info

Provide bilingual technical support, training, helpdesk, and software maintenance for Correctional Service Canada.

Agency

Government of Canada → Correctional Service of Canada

NAICS

541519 - Other Computer Related ServicesView NAICS

Place of Performance

Canada, CAN

Set-Aside

NONE

Documents

(0)

No documents available

AI Contract Breakdown

Uniform Contract Format

No contract breakdown available.

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyGovernment of Canada → Correctional Service of Canada
ContactsNo contacts available
OfficeN/A
Organization / Agency
Government of Canada → Correctional Service of Canada
Office AddressN/A
ContactsNo contact information available

Full Description

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Deliver ongoing technical support, user training, helpdesk services, and software maintenance with SLAs, including bilingual support for CSC staff.