This Government Contract opportunity from Government of Canada was posted on May 4, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
Technical Support, Training & Maintenance Services
Contract Overview
Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.
Active Opportunities Like This One
AI Contract Overview
The contract is for ongoing technical support, user training, helpdesk services, and software maintenance to be provided to the Correctional Service of Canada, a federal government agency. It requires the contractor to deliver comprehensive IT services with defined service level agreements, ensuring timely resolution of technical issues and continuous system reliability. A critical requirement is bilingual support in English and French to accommodate CSC staff across the country. The scope encompasses not only reactive helpdesk functions but also proactive software maintenance and structured training programs to enhance user proficiency and system adoption. The contract, classified as a subcontract under NAICS code 541519 for other computer-related services, is open for responses until May 25, 2026, with the solicitation posted on May 4, 2026. Performance is expected to occur across Canada, reflecting the nationwide operations of the Correctional Service of Canada. While no specific place of performance address is listed, the requirement for bilingual services and federal agency involvement indicates the need for a vendor capable of nationwide reach and compliance with Canadian government standards. The contractor must be prepared to meet strict SLAs and support a government environment with high operational continuity demands.
General Info
Agency
NAICS
Place of Performance
Canada, CANSet-Aside
Documents
(0)AI Contract Breakdown
Uniform Contract FormatNo contract breakdown available.
Cannot generate Contract Breakdown because no documents were found from this contract's source.
Timeline
Submission Closed
Organization & Contact Information
Full Description
More opportunities from Government of Canada → Correctional Service of Canada
Same awarding agency
