Technology Support Services
Contract Overview
Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.
AI Contract Overview
The City of Linden is seeking a qualified Information Technology service provider to serve as its primary IT partner beginning January 1, 2027. The selected vendor will be responsible for maintaining and enhancing the city's technology infrastructure, including cloud and system administration for Microsoft and Google environments, infrastructure support for the city and fire department, and strategic planning via a three-year technology roadmap. Key performance requirements include ensuring 99.9% availability of critical systems and adhering to strict response times: 15 minutes for initial emergency responses, 30 minutes for remote support, and two hours for on-site arrival. To qualify, offerors must be based in New Jersey with a physical office within a thirty-minute drive of the City of Linden. The vendor must provide a minimum of five dedicated W2 employees, including one Senior Support Manager with over ten years of experience, two Junior Support Managers with over five years of experience, and two First Level Support staff with over two years of experience. All work must be performed by the offeror's own employees rather than subcontractors. Evaluation factors include a minimum of ten years in business, a clean bankruptcy record, and a proven track record of working with government entities over the last five years. Submissions must be made exclusively through the MuniVendor eProcurement portal by November 6, 2026, at 10:00 A.M. Required documentation includes a technical proposal, a cost proposal detailing retainers or hourly rates, and several notarized certifications, including a Non-Collusion Affidavit and Stockholder Disclosure Certification. Offerors must also comply with New Jersey Affirmative Action laws and provide certifications regarding prohibited activities in Iran, Russia, and Belarus. The City will award the contract to the most advantageous offer based on the total content of the submission.
General Info
Place of Performance
Linden, NJ, 07036, USASet-Aside
Timeline
Response Deadline
Organization & Contact Information
Full Description
Similar Contracts
Same NAICS industry code
More opportunities from New Jersey → City of Linden Purchasing Department
Same awarding agency
Ready to Pursue This Opportunity?
Get AI-powered intelligence on this solicitation and the ones like it
Every page of the solicitation package shredded into a compliance breakdown
AI-powered matching based on your capabilities and past performance
Competitor and incumbent history on the requirement
Automated alerts on amendments, Q&A deadlines, and award
Join 750+ contractors already using CLEATUS
