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Telehealth Software & Portal Developer

Active
State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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This subcontract agreement involves the provision and maintenance of digital infrastructure for prime contractors supporting State of Ohio telehealth projects. The scope of work focuses on the development of Member Web Portals and mobile applications for iOS and Android, featuring essential tools such as provider directories, cost comparison utilities, and TPA portal integrations. The technical execution relies on cloud hosting and API integrations to ensure a seamless functional delivery of the web and mobile platforms. Strict adherence to regulatory standards is required, specifically regarding ADA compliance and HIPAA standards for the protection of protected health information. Managed under the Administrative Services agency of Ohio, the project falls under NAICS code 541511. Interested parties should note the response deadline of November 13, 2026.

General Info

Subcontract for Ohio telehealth digital infrastructure, web portals, and apps; deadline November 13, 2026.

Documents

This scope was carved out of SRC0000042016.

The full solicitation package (8 documents), including the RFP, is on the prime solicitation, not on this scope.

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DAS TELEHEALTH ADMINISTRATION

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Organization & Contact Information

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AgencyOhio → Administrative Services
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Supplies and maintains digital infrastructure for prime contractors on State of Ohio telehealth projects. Develops Member Web Portals and iOS/Android mobile apps, including provider directories, cost comparison tools, and TPA portal integrations. Utilizes cloud hosting and API integrations. Ensures ADA compliance and HIPAA standards for PHI. Delivers a functional web portal, mobile application, and API integrations.

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DAS TELEHEALTH ADMINISTRATION
Solicitation # SRC0000042016
The State of Ohio, through the Department of Administrative Services, is soliciting proposals for a contractor to administer telehealth benefits for state employees and their dependents. The selected contractor will manage the delivery of telehealth services across three plan options: Ohio Med PPO, Ohio Med Select, and Ohio Med HDHP. The scope of work includes providing a provider network, proactive account management, and comprehensive claims management with accurate coding and timely submission to medical third-party administrators. Key operational requirements include maintaining 99.9% availability for the mobile app and web portal, achieving at least a 60% member satisfaction rating per visit, and implementing a written satisfaction improvement plan by the second contract year. The contractor must also ensure ADA compliance, maintain closed-loop referral tracking, and adhere to strict HIPAA and HITECH privacy standards. The contract will be awarded based on the highest total score, combining technical, cost, and presentation evaluations. Financial terms are structured as Administrative Services Only fees charged per enrolled employee per month, with payment terms set at Net 30. The contractor must be prepared for open enrollment activities by May 1, 2027. Proposals must be submitted via the OhioBuys Supplier Portal in two distinct volumes: a technical proposal and a cost proposal. Mandatory documentation includes a wide array of certification forms, a Business Associate Agreement, and evidence of security controls such as HITRUST or CMMC certification. Performance is monitored through a formal inspection and acceptance process where deliverables must be approved by an Agency Representative.

POSTED

3 days ago

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in 25 days
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