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POS Software Implementation & Cloud Administration

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State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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This subcontract, issued by the City Colleges of Chicago, focuses on the implementation and cloud administration of an enterprise-grade POS platform for prime contractors working on Washburne Culinary and Hospitality Institute projects. The scope of work includes the delivery of a fully operational cloud-based software environment featuring multi-location reporting, role-based permissions, course firing capabilities, and menu routing by station. Additionally, the project requires the integration of CRM systems and the establishment of online ordering specifically for Sikia Café. To ensure security and regulatory compliance, the contractor must implement PCI-compliant payment processing and end-to-end encryption. This technical engagement falls under NAICS code 541511, with a response deadline set for November 19, 2026.

General Info

Documents

This scope was carved out of WM2624.

The full solicitation package (7 documents), including the RFP, is on the prime solicitation, not on this scope.

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POINT OF SALE SYSTEM

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Organization & Contact Information

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AgencyIllinois → City Colleges Of Chicago
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Provides and configures an enterprise-grade, cloud-based POS platform for prime contractors on Washburne Culinary & Hospitality Institute (WCHI) projects. Configures multi-location reporting, role-based permissions, menu routing by station, and course firing capabilities. Implements CRM integration and online ordering for Sikia Café. Requires PCI-compliant payment processing and end-to-end encryption. Delivers a fully configured, operational cloud-based POS software environment.

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City Colleges of Chicago is soliciting proposals under RFP WM2624 for an enterprise-grade Point-of-Sale (POS) solution to support the Washburne Culinary & Hospitality Institute. The system must manage instructional operations, retail and full-service restaurant operations, catering, and inventory management across multiple business units and profit centers. Key technical requirements include centralized reporting with roll-up capabilities, real-time dashboards, PCI-compliant payment processing with contactless support for Apple Pay and Google Pay, and end-to-end encryption. The contract is intended for a thirty-six month term with two optional one-year renewals. Proposers must have at least two years of business experience and be authorized to operate in Illinois. The evaluation process is conducted by a committee based on functionality, ease of use, integration, security, and vendor experience, with final approval from the Chancellor and Board of Trustees. Significant emphasis is placed on socioeconomic compliance, with participation goals of 25% for Minority Business Enterprises (MBE) and 7% for Women Business Enterprises (WBE). Selected vendors must maintain comprehensive insurance, including $5 million in commercial liability and specific cyber liability coverage. Submissions must be uploaded via the EUNA portal and include a detailed fee proposal, key personnel resumes, and an Economic Disclosure Statement.
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