Telephone Interview Administration and Data Collection

The contract involves conducting confidential telephone interviews with Veterans using standardized surveys to ensure accurate and complete data collection. The selected contractor is responsible for administering these interviews across all U.S. time zones, ensuring comprehensive coverage and timely data gathering. The resulting digital datasets must be submitted on a monthly basis to maintain up-to-date information. This subcontract is designated as a Service-Disabled Veteran-Owned Small Business (SDVOSBC) set-aside under the NAICS code 541611, indicating it is focused on management consulting services. The contract is issued by the Department of Veterans Affairs through the 241-NETWORK Contract Office 01 and is centered in West Haven, with a submission deadline set for late June 2026. The emphasis on confidentiality, standardized methodology, and thorough data management underscores the importance of accurate veteran engagement and reliable reporting in support of departmental objectives.