Telephone System Upgrade

This RFI notice is being amended to extend the due to October 28, 2010. Please submit all questions no later than the close of business of October 25, 2010 Request for Information (RFI) Release Date: October 15, 2010 Acquisition Office: General Services Administration Federal Acquisition Services 450 Golden Gate Avenue, 4th Fl San Francisco, Ca 94102 Client Office: US Department of VA Affairs Medical Center Tucson, Arizona Questions Due Date: New date October 25, 2010 Due date: October 28, 2010 NAICS: 517911/517919 Background: On behalf of the Department of Veteran Affairs Medical Center, Tucson, Arizona the General Services Administration Federal Acquisition Service is seeking telecommunication upgrade information and to determine industry availability and capability to perform services describe in this RFI. The VA medical center wishes to upgrade its current phone system. Currently the VA medical center is running its phone system on a Siemens HiCom 300H. The purpose of this request for information is to notify potential vendors of this VA requirement to upgrade and expand the current telephone system at the VA Medical Center. The VA's is currently utilizing an 8 year old HiCom 300 H voice system to support the entire campus. The current system is not able to meet the current or future growth level. The current system is currently experiencing a large number of maintenance issues which jeopardizes the operational capability of voice services. The system cannot be expanded for station ports and parts are in very limited supply and are factory refurbished parts and unreliable in most cases. After a conducting a study the VA determined that implementing an upgrade/expansion to the existing Siemens HiCom 300H Software Release 6.6 voice system to a Siemens HiPath 4000 software Release 3.0 voice systems. This system has been successfully installed at ten (10) other sites. Siemens HiPath 4000 and allowing for installation of Integrated Services Digital Network (ISDN) would be in their best interest. This upgrade/expansion is to include all equipment, services, testing, plans, installation, cutover and software. All interested parties shall submit the following information: Name of Company Contract Person and Number Company Address Past Experience (list previous equipment/brand install, cost amount, previous/current customer contact information) Company capabilities to satisfy phone system requirements the ability to acquire all equipment parts, service, install, etc, labor,test,installation etc DUNS Number List of any Government contracts State your business size and social economic status Provide your registration status with ORCA, ITSS and CCR, (www.orca.gov, itss.gsa.gov, www.ccr.gov). The goal of this RFI is to explore the technical capabilities of potential offerors. The Government is seeking industry input to assist in determining current market capabilities. Please note that the Government will NOT be responsible for any costs incurred by interested parties responding to this RFI. THIS IS A REQUEST FOR INFORMATION ONLY. This RFI is issued solely for information and planning purposes and does not constitute a solicitation. In accordance with FAR 15.201(e), responses to this notice are not offers and cannot be accepted by the Government to form a binding contract. In response to this RFI, respondents shall submit written responses, not-to-exceed ten (10) pages in length (including cover letter) via electronic mail, regular mail, or overnight delivery. In addition, up to five (5) attachments that consist of briefing slides, pre-printed commercial brochures, and/or architectural views/diagrams are permitted to be submitted with the written response. The Government's intention is to gain a better understanding of current, state-of-the-art capabilities and strategies to determine the best acquisition approach for this effort. Industry feedback is vitally important and the Government will be receptive to any and all ideas received from industry. The Government does not intend to award a contract on the basis of this request or to otherwise pay for the information solicited. While the Government intends to use this information for future acquisition planning purposes, it will not release any information about your approach that might in any way compromise your competitive posture or proprietary information. The Government will not use any information provided to level your approach relative to another competitor. All information received in response to this RFI that is marked PROPRIETARY will be handled accordingly. The Government will not be liable for or suffer any consequential damages for any proprietary information not properly identified. Proprietary information will be safeguarded in accordance with the applicable Government regulations. Responses to this RFI will not be returned. Respondents will not be notified of the result of the review. The information provided may be used in developing its future acquisition strategy. Questions: Technical questions to this RFI shall be submitted via email no later than 4:00PM E.S.T Monday, October 25th, 2010 to the following individuals Joseph Brown at joseph.brown@gsa.gov or Chris Matthews at chris.matthews@gsa.gov The Due date for response to this RFI is October 28, 2010