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Telesign Premier Support Services

Open

State & Local

Response Deadline11/17/2026, 12:00:00 PM PST

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The Telesign Premier Support Services subcontract involves providing high-level technical support and maintenance for the Telesign platform to support prime contractors on CalHHS OTSI projects for the State of California. The primary objective is to ensure consistent platform uptime and API availability for the CMIPS system, while troubleshooting critical integration issues between the Telesign API and the State's Case Management system. The selected vendor must possess specific certification for Telesign Premier Support to deliver ongoing technical assistance and incident resolution. Performance for this contract is centered in West Sacramento, California, under NAICS code 541519. Interested parties must respond by November 17, 2026.

General Info

Telesign Premier Support for CalHHS OTSI projects in West Sacramento by November 17, 2026.

Agency

State of California

NAICS

541519 - Other Computer Related Services

Place of Performance

West Sacramento, CA, 95605, USA

Set-Aside

NONE

Documents

This scope was carved out of 79050750.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

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79050750-Telesign Service Platform

AI Contract Breakdown

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Timeline

PostedNov 4

subcontract

Response DeadlineNov 17

Submission deadline

Response Deadline

11/17/2026, 12:00:00 PM PSTin 12 days

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Organization & Contact Information

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AgencyState of California

ContactsNo contacts available

OfficeN/A

Organization / AgencyState of California

Office AddressN/A

ContactsNo contact information available

Full Description

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Performs high-level technical support and maintenance for the Telesign platform for prime contractors on CalHHS OTSI projects. Ensures platform uptime and API availability for the CMIPS system and troubleshoots integration issues between the Telesign API and the State's Case Management system. Requires vendor-specific certification for Telesign Premier Support. Delivers ongoing technical support and incident resolution.

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