Thales HSM Maintenance – Luna Backup HSM B750

The contract encompasses maintenance services for two Thales Luna Backup HSM B750 units, covering on-site and depot-level repairs, software patching, and ongoing performance monitoring to ensure continuous operational integrity. Services are designed to maintain system reliability, address potential failures promptly, and support compliance with security and uptime requirements critical to the Department of Revenue’s infrastructure in North Carolina. The work includes proactive maintenance tasks to prevent downtime and ensure the hardware and software remain current with manufacturer updates and security standards. Submitted as a subcontract under NAICS code 811212, the solicitation was posted on June 25, 2026, with a response deadline of July 9, 2026. While no specific place of performance or point of contact is provided, the services are intended to support the agency’s operational needs in North Carolina. The contract does not specify a set-aside type, and no additional detail regarding award criteria or delivery terms is included in the provided information.