Ticket Program Manager (TPM) contract

The Ticket Program Manager contract is a cost-plus-award-fee term agreement with a one-year base period and four optional one-year extensions, providing flexibility for sustained performance over up to five years. The contract aims to support the Social Security Administration's objectives through the management and execution of ticket-related programs, emphasizing performance-based incentives tied to award fees. It is managed by the Office of Acquisition and Grants within the Social Security Administration, headquartered in Baltimore, Maryland, with Brenda E. Monch listed as the primary point of contact for inquiries. Solicited under number 28321326C00060006 and posted on July 9, 2026, this contract falls under NAICS code 541611 for management consulting services and is not subject to any small business set-aside provisions. Performance is not restricted to a specific geographic location, allowing for nationwide execution as needed. The contract opportunity is publicly accessible through the SAM.gov platform, enabling qualified vendors to engage in the procurement process without geographic or size-based limitations, and is structured to reward outcomes through a combination of cost reimbursement and performance-based incentives.