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This Government Contract opportunity from Department Of Health And Human Services was posted on May 29, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Tier 1 & Tier 2 Help Desk and Technical Support

Closed
Federal

Contract Overview

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This contract involves providing 40 hours of remote technical support annually focused on troubleshooting and optimizing the VFA platform. The support is categorized under Tier 1 and Tier 2 help desk services, addressing various technical issues to maintain system efficiency and user assistance. It is a subcontract issued by the FDA Office of Acquisitions and Grants Services, part of the Department of Health and Human Services. The contract is associated with NAICS code 541512, which pertains to computer systems design services. The designated place of performance is Silver Spring, with a zip code of 20993. The solicitation was posted on May 29, 2026, and responses are due by June 10, 2026. This subcontract aims to ensure ongoing technical reliability and enhanced performance of the VFA platform through specialized remote support services.

General Info

Provide 40 hours annual remote Tier 1 and Tier 2 technical support for VFA platform.

Agency

Department Of Health And Human Services → FDA Office Of Acquisitions And Grants Services

NAICS

541512 - Computer Systems Design Services View NAICS

Place of Performance

Silver Spring, MD, 20993, USA

Set-Aside

NONE

Documents

(0)

No documents available

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyDepartment Of Health And Human Services → FDA Office Of Acquisitions And Grants Services
ContactsNo contacts available
OfficeN/A
Organization / Agency
Department Of Health And Human Services → FDA Office Of Acquisitions And Grants Services
Office AddressN/A
ContactsNo contact information available

Full Description

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Provision of 40 hours annually of remote technical support, troubleshooting, and system optimization for the VFA platform.