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Tier 2/3 Help Desk & Technical Support

Active

Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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The contract involves providing advanced technical support services categorized under the NAICS code 541519, focusing primarily on Tier 2 and Tier 3 help desk assistance. This support is aimed at internal users, third-party filers, and agency partners, addressing issues such as troubleshooting data validation errors, resolving API connectivity problems, and managing access concerns. The contract is a subcontract issued by the Department of Labor's Itas Division A Procurement office, with the place of performance located in Washington, ZIP code 20210. Dated April 20, 2026, this subcontract does not specify a set-aside type or have a solicitation number listed. While detailed agency office contact information is not provided, the engagement centers on ensuring smooth technical operations for the involved parties through specialized, higher-tier support services. This service plays a critical role in maintaining efficient communication and data exchange within the Department of Labor and its associated stakeholders.

General Info

Subcontract for advanced Tier 2 and 3 technical support for Department of Labor, Washington.

Agency

Department Of Labor → DOL - Itas Division A ProcurementView Agency

NAICS

541519 - Other Computer Related ServicesView NAICS

Place of Performance

Washington, DC, 20210, USA

Set-Aside

NONE

Documents

(0)

No documents available

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Timeline

PostedApr 20

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Organization & Contact Information

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AgencyDepartment Of Labor → DOL - Itas Division A Procurement

ContactsNo contacts available

OfficeN/A

Organization / Agency

Department Of Labor → DOL - Itas Division A Procurement

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Office AddressN/A

ContactsNo contact information available

Full Description

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Provide advanced technical support for internal users, third-party filers, and agency partners, including troubleshooting data validation errors, API connectivity, and access issues.

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