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This Government Contract opportunity from Department Of Defense was posted on July 29, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Tier 2 Application Support and Troubleshooting

Closed
Federal

Contract Overview

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The contract involves providing Tier 2 application support and troubleshooting for the SAP Retail Cloud, requiring in-depth technical analysis to resolve complex issues including debugging, performance tuning, and integration failures. The work demands close coordination with SAP Tier 3 support teams to ensure timely and effective resolution of technical problems impacting system functionality and user operations. The tasks are centered on maintaining high availability and optimal performance of SAP Retail Cloud environments, with a focus on root cause identification and implementation of sustainable fixes. This subcontract is issued under the NAICS code 541513 for computer systems design services, with a response deadline of August 3, 2026, and a posted date of July 29, 2026. Performance is expected to occur at a location identified with the city code 24420, tied to the Department of Defense via its contracting office W6QK Acc-Apg Cont Ct Software Sector. While no specific point of contact or set-aside details are provided, the solicitation is open to qualified subcontractors capable of delivering expert-level SAP Retail Cloud support within the constraints of a federal procurement framework.

General Info

Tier 2 SAP Retail Cloud support with troubleshooting, performance tuning, and coordination with SAP Tier 3 for DoD system availability.

NAICS

541513 - Computer Facilities Management Services

Place of Performance

24420, VA, USA

Set-Aside

NONE

Documents

This scope was carved out of CICD.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Continuous Integration and Continuous Delivery (CI/CD) Tier 1, and Tier 2 Support

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyDepartment Of Defense → W6QK Acc-Apg Cont Ct Software Sector
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Perform in-depth analysis and resolution of technical issues in the SAP Retail Cloud, including debugging, performance tuning, integration troubleshooting, and coordination with SAP Tier 3.

More opportunities from Department Of Defense → W6QK Acc-Apg Cont Ct Software Sector

Same awarding agency

NAICS: 517111
Federal
Local voice and data circuits and domestic long distance access for the Presidio of Monterey, CA.
Solicitation # W91RUS26QA052
Solicitation W91RUS26QA052 is a Request for Quote for the provision of local exchange access services, analog and digital access transport, and inter/intra-LATA interconnect functions for the Presidio of Monterey, California. The scope includes the delivery of local voice and data circuits, specifically integrating with a Nortel SL1, Option 81 switch in Building 343. Key deliverables include Local Exchange Digital (ISDN PRI) Trunks and Commercial Subscriber Lines with domestic long distance. The acquisition is not set aside for small businesses, though it utilizes NAICS code 517111. The contract will be awarded on an all-or-none basis to a facilities-based incumbent or competitive local exchange carrier certified by the State of California. Evaluation is based on price, technical capability, and past performance from the last three years. The performance period includes an installation and cut-over phase, which must be completed within 120 calendar days following government acceptance of the installation plan, followed by a base year and three option years. The contractor must provide a 24/7 point of contact for service outages and respond to notifications within one hour. Safety requirements include strict adherence to hazardous materials protocols and coordination with the Directorate of Engineering and Housing or Department of Public Works before any excavation or facility modification.
Wired Telecommunications Carriers

POSTED

3 months ago

DEADLINE

in 5 days
View Details

Earlier notices in this NAICS code

Posted before this notice, open and closed

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