Annual Service Plan – Core Support

This contract outlines a one-year core technical support and maintenance plan for systems previously delivered, with services centered on remote monitoring and troubleshooting to ensure continuous operational performance. The scope is limited to essential technical support functions, requiring the contractor to proactively identify and resolve system issues without on-site presence, leveraging remote tools and methodologies to maintain system integrity and responsiveness. The agreement is structured as a subcontract under NASA Shared Services Center, acting on behalf of the National Aeronautics and Space Administration, and is classified under NAICS code 541513 for computer systems design services. The solicitation was posted on July 23, 2026, with a firm response deadline of July 28, 2026, at 5:00 p.m. EST, indicating a short turnaround for proposers to submit their bids. There is no designated set-aside type, meaning the opportunity is open to all eligible subcontractors regardless of business size or category. The place of performance and office address details are unspecified, suggesting that services may be rendered remotely from any location, provided all technical requirements are met. The contract does not list a point of contact, and all communications and submissions must be directed through the SAM.gov portal linked in the notice.