Time, Attendance, and Copayment Tracking

The Idaho Department of Health and Welfare has issued a Request for Information (RFI) under solicitation number ITB1451 to conduct market research for technological solutions regarding time, attendance, and copayment tracking for the Idaho Child Care Program. This RFI is intended to gather information on available software tools, understand fraud-prevention capabilities, and obtain cost estimates to inform future planning and the development of a formal Request for Proposal (RFP). The Department is specifically interested in solutions that improve the accuracy and efficiency of child care processes, including integrated business management tools for billing, scheduling, accounting, and enrollment management. Key requirements for potential solutions include the ability to integrate with existing state child care management databases and the capacity to be accessible and reliable for rural and remote providers who may rely solely on smartphones for internet access. Additionally, the Department aims to utilize data from these systems to power a public-facing dashboard showing real-time child care capacity and vacancies. Interested vendors must submit informal responses via email by 5:00 p.m. Mountain Time on October 30, 2026, providing estimated costs for one-time and ongoing services, delivery timelines, and potential implementation issues. It is explicitly noted that this RFI is not a solicitation for bids, no contract will be awarded based on these responses, and all submissions are subject to the Idaho Public Records Act.