To procure a Case Management system for SSA OIG via GSA schedule

The Social Security Administration’s Office of the Inspector General is seeking to procure a Case Management system through the GSA schedule to enhance operational efficiency and case tracking capabilities. This procurement is part of a forecasted requirement intended to support the agency’s mission of ensuring program integrity and protecting beneficiaries by modernizing its internal case management infrastructure. The system must align with existing federal IT standards and be capable of integrating with current SSA systems to streamline workflows, improve data accuracy, and enable robust reporting and audit trails. While specific technical requirements and delivery timelines are not yet finalized, the procurement will follow existing GSA schedules to expedite acquisition and ensure compliance with federal contracting regulations. The effort is led by the Social Security Administration’s Division of Information Technology and Systems Management, with performance expected to occur at federal facilities under SSA’s jurisdiction. No set-aside provisions or NAICS codes have been assigned at this stage, and the opportunity remains in the forecasting phase with no formal solicitation issued.