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Traffic Operations Center (TOC) Staffing & Management

Active
State & Local

Contract Overview

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This subcontract for Traffic Operations Center Staffing and Management involves the day-to-day operational management of the Regional Operations Center supporting prime contractors on MTC, BAIFA, and BATA transportation projects. The scope of work focuses on continuous operational monitoring and incident response, which includes tracking roadway incidents through CHP CAD systems and CCTV, executing shift checklists, and monitoring field equipment for the Express Lanes Toll Collection System. Technical requirements include proficiency in Cameleon, Cisco, and TransSuite applications to ensure seamless traffic management. The opportunity is associated with the Metropolitan Transportation Commission in California under NAICS code 541611, with a response deadline set for December 4, 2026.

Documents

This scope was carved out of RFP-29241.

The full solicitation package (6 documents), including the RFP, is on the prime solicitation, not on this scope.

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RFP for 2026 511 and Express Lanes Operational Services

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Organization & Contact Information

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AgencyCalifornia → Metropolitan Transportation Commission
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Performs day-to-day operational management of the Regional Operations Center for prime contractors on MTC, BAIFA, and BATA transportation projects. Monitors roadway incidents via CCTV and CHP CAD systems, executes Incident Response and Shift Checklists, and monitors field equipment for the Express Lanes Toll Collection System (TCS). Uses Cameleon, Cisco, and TransSuite applications. Delivers continuous operational monitoring and incident response services.

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More opportunities from California → Metropolitan Transportation Commission

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NAICS: 561422
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RFP for 2026 511 and Express Lanes Operational Services
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The Metropolitan Transportation Commission (MTC) is soliciting proposals for an Operational Services Contractor to provide staffing and management for the 511 and Express Lanes Operations Centers. The selected contractor will be responsible for real-time operations, ensuring staffing coverage during normal and emergency conditions, and coordinating with Caltrans District 4, the California Highway Patrol, and local transit agencies. The contract is anticipated to start on April 1, 2027, with full operational assumption by June 15, 2027, and a completion date of June 30, 2030, with the possibility of four additional one-year extensions. All services and the handling of personally identifiable information must be performed by personnel physically located within the United States. The total budget for the project is approximately 13,677,500 dollars. Award selection is based on a weighted evaluation of the proposer's approach, quality of response, and price, which accounts for 25 percent of the score. Key requirements include the provision of performance and payment bonds from sureties with a Best Guide Rating of A-7 or better, compliance with the California Information Practices Act, and adherence to federal regulations such as the Davis-Bacon Act and Buy America certifications. Payment will be processed on a monthly basis with a 5 percent retainage withheld until all services are completed and accepted by the MTC Project Manager.
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