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Training and Knowledge Transfer for IT Staff

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Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The contract involves providing specialized training sessions for internal IT staff focused on the management, customization, and maintenance of the Service Desk Plus platform. The training will cover essential aspects such as platform reporting and automation, ensuring that the IT personnel are well-equipped to use the tool effectively within their operations. The primary goal is to enhance the knowledge and skills of the staff to maintain operational efficiency and improve service desk management. This subcontract is issued by the Department of Defense through the Navair Warfare Center Aircraft Division, with the location of performance specified as Lakehurst. The contract falls under the NAICS code 611430, which pertains to professional and management development training services. The subcontract emphasizes knowledge transfer to enable the internal team to independently handle the platform post-training, supporting sustained IT service excellence.

General Info

Specialized IT training on Service Desk Plus platform by Department of Defense at Lakehurst.

Agency

Department Of Defense → Navair Warfare Ctr Aircraft DivisionView Agency

NAICS

611430 - Professional and Management Development TrainingView NAICS

Place of Performance

Lakehurst, NJ, USA

Set-Aside

NONE

Documents

This scope was carved out of N68335-26-Q-0386.

The full solicitation package (3 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

ManageEngine Service Desk Plus Enterprise Edition

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Timeline

PostedApr 1

subcontract

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Organization & Contact Information

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AgencyDepartment Of Defense → Navair Warfare Ctr Aircraft Division

ContactsNo contacts available

OfficeN/A

Organization / Agency

Department Of Defense → Navair Warfare Ctr Aircraft Division

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Office AddressN/A

ContactsNo contact information available

Full Description

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Deliver training sessions for internal IT staff on managing, customizing, and maintaining the Service Desk Plus platform, including reporting and automation.

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