U--552-15-2-238-0024, Palliative Care and Disruptive Behavior, Women Health and Disruptive Behavior Standardized Patients

(1) This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in FAR Subpart 12.6, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; proposals are being requested and a written solicitation will not be issued. (2) The applicable solicitation number is VA250-15-Q-0277 and it is issued as a request for quote (RFQ). Ensure responses include this solicitation number. (3) The solicitation document and incorporated provisions and clauses are those in effect through Federal Acquisition Circular 2005-78. (4) This procurement is a 100% Service-Disabled Veteran Owned Small Business (SDVOSB) set-aside IAW FAR 19.502-2(a), 38 U.S.C. 8127; VAAR 852.215-70 and VAAR 852.215-71. The North American Industry Classification System (NAICS) code for this acquisition is 611699, All Other Miscellaneous Schools and Instruction. For the purpose of this procurement the small business size standard is $11.0M. In accordance with 38 U.S.C. 8127; VAAR 852.215-70 and VAAR 852.215-71, the Government shall evaluate the offeror's SDVOSB status within the VA Vendor Information Page (www.vip.vetbiz.gov). (5) CONTRACT LINE ITEMS: The cost for the following Contract Line Item Number (CLIN) will be submitted as follows and will include all associated costs to perform services in accordance with Para (6), Requirements and the attached Performance Work Statement (PWS). (6) REQUIREMENTS: This is a requirement for One (1) Standardized Patient to perform Customized Women's Health Care and Disruptive Behavior for the Dayton VA Medical Center Simulation Training Center. Services will be conducted in accordance with the attached Performance Work Statement (PWS) and deliverables must be obtained by the Government IAW paragraph 14 of the PWS. (7) PERIOD OF PERFORMANCE: Anticipated schedule will begin within five (5) business days after award. 15 June 2015 through 3 August 2015. All requirements must be completed by 30 September 2015. (8) The following clauses and provisions apply to this solicitation (available from http://www.acquisition.gov/far/): FAR 52.212-1, Instructions to Offerors-Commercial Items, applies to this solicitation. No addenda are attached. FAR 52.212-2, Evaluation -Commercial Items-Lowest Price Technically Acceptable (LPTA) Evaluation of technical capability: to be considered technically acceptable, offerors must provide a proposal detailing what methods will be utilized to meet the Government requirement. At a minimum this shall include: Personnel to be utilized; experience in performing similar testing, and Offeror's Technical Qualifications. Failure to supply the minimum items may result in the submitted offer being deemed non-responsive. The Government intends to award without discussions so offeror's should propose their best terms during initial proposal. The Government reserves the right to open discussions if no offer submitted meets all the required specifications. Evaluation of Past Performance: Provide a list of three (3) projects completed during the last three (3) years that is similar in scope to this requirement and a point of contact's name, telephone number, and e-mail address-UNLESS ALREADY PROVIDED. A written notice of award or acceptance of an offer mailed or otherwise furnished to the successful offeror within the time for acceptance specified in the offer, shall result in a binding contract without further action by either party. Before the offer's specified expiration time, the Government may accept an offer (or part of an offer), whether or not there are negotiations after its receipt, unless a written notice of withdrawal is received before award. FAR 52.212-3, Offeror Representations and Certifications -- Commercial Items, applies to this solicitation and the offeror must include a completed copy of this provision with their proposal. FAR 52.212-4, Contract Terms and Conditions-Commercial Items, applies to this solicitation. There are no addenda attached to this clause. FAR 52.212-5, Contract Terms and Conditions Required to Implement Statutes or Executive Orders--Commercial Items, applies to this solicitation. Specifically, the following clauses cited are applicable to this solicitation: - FAR 52.222-21, Prohibition of Segregated Facilities - FAR 52.222-26, Equal Opportunity - FAR 52.222-36, Affirmative Action for Workers with Disabilities - FAR 52.222-19, Child Labor-Cooperation with Authorities and Remedies - FAR 52.224-1, Privacy Act Notification - FAR 52.224-2, Privacy Act, applies to this solicitation. - FAR 52.225-13, Restrictions on Certain Foreign Purchases - VAAR 852.203-70, Commercial Advertising - VAAR 852.215-70, Service-Disabled Veteran-Owned And Veteran-Owned Small Business Evaluation Factors - VAAR 852.215-71, Evaluation Factor Commitments - VAAR 852.237-70, Contractor Responsibility - VAAR 852.232-72, Electronic Submission Of Payment Requests - FAR 52.222-41, Service Contract Act - WD 05-2419 (Rev.-19) was first posted on www.wdol.gov on 12/30/2014 - Wage Determination No.: 2005-2419 - Revision No.: 19 - Date Of Revision: 12/22/2014 - http://www.wdol.gov/sca.aspx Performance Work Statement (PWS) Standardized Patient (SP) Services 1. Scope 1.1. This task statement defines standardized patient (SP) services for the VHA and VISN 10 Simulation Center training program. Support services include development of SP scenarios, provide and train SPs, schedule SPs. It delineates the duties, responsibilities, and deliverables for SP-based simulation activities and further defines the skill sets and educational background required for staffing the positions created/sustained under this task statement. 2. Background 2.1. The VISN 10 Simulation Center mission is to develop and use advanced learning technologies and methodologies to improve medical education and training for healthcare teams and patients, for the purpose of improving healthcare outcomes. As a result, SP services are required at the base VISN 10 Simulation Center in Dayton, Ohio and designated locations throughout VISN 10 including the use of the mobile simulation trailer. 2.2. Simulation programs are projected to be implemented in other VISNs using our curricula. SPs will also be needed for programs in other VHA locations and mobile trailers traveling to VA sites outside of VISN 10. 2.3. Management of this contract will be at the Dayton VA Medical Center. Contractors will work based at the Dayton VA Medical Center and designated locations of training programs. For web-based SP activities, the SPs can be at their location or at the Dayton VA Medical Center. For mobile trailer activities the standardized patients will travel with the VA team in a VA vehicle. If they choose to travel in their own vehicle, vehicle costs will not be reimbursed. 3. Objectives 3.1. Support medical education and training through effective use of SP- based medical simulation. 3.2. Provide SP support to simulation training activities at designated VISN l0 Simulation sites, other VA sites and in mobile simulation trailers. 3.3. General Task Requirements: SP -based training is targeted to the healthcare team for education and sustainment of skills required to advance excellence in the care of our Veterans. 3.4. Services may be required during the following hours: 0600 -2000 hrs. Local Time and/or times set by each local site, Monday -Friday, except federal holidays. This does not include travel time to locations using the mobile van. The government recognizes the following federal holidays and any day designated by the President of the United States. " New Year's Day " Martin Luther King Jr " Day Presidents' Day " Memorial Day " Independence Day " Labor Day " Columbus Day " Veteran's Day " Thanksgiving Day " Christmas Day 3.5. Mission requirements may create a need to work outside of core duty hours particularly in support of mobile simulation center activities. 4. Period of Performance 4.1. The period of performance for this effort is from May through August 2015. 5. Standardized Patient Program Support Services 5.1. The contractor will provide experienced and fully qualified staff and SPs. Notification of a training activity requiring SPs will be given to the contractor at least 2 week before the scheduled activity begins. 5.2. Anticipated SP activities include Approximate Dates Topic Sessions No. of SPs 15 June 2015 - 3 August, 2015 Disruptive Behav &Women Health 6 wks total 1 6. Standardized Patient Trainer and Coordinator Services 6.1. The contractor shall assist in the development of SP scenario script based on VA provided learner objectives and scenario outline coordinates SP training in preparation for a simulation activity. Individual will attend necessary meetings and conferences for the purpose of improving the SP Simulation Program. 6.2. The contractor shall works directly with simulation coordinators and operators at all sites to compile data for the simulation program. Individual will collects data for return on Invest (ROI), outcome measures in training effectiveness, simulation encounters, and other performance measures and provide input into simulation program standardization and validation activities. 6.2.1. Required Qualifications " Excellent written and oral communication skills " Attention to detail " Strong organizational skills " Computer proficiency " The ability to work under strict deadlines in a fast-paced environment " The ability to manage and coordinate with a wide variety of stakeholders " A background in scenario development for SP-based Demonstrated project management experience " Knowledge of course development and education methodology " 5 years' experience providing administrative support and project management support 7. Required Qualifications of Standardized Patients 7.1. Must be willing to wear regular daytime attire or a hospital gown with only undergarments underneath, while on camera and/or observed live through an observation window or video monitor. 7.2. Potentially awkward and/or uncomfortable performance of physical examination maneuvers will be experienced by the SP when examinees perform the physical portion of the exam. 7.3. Comfort with a physical examination of SP's entire body by VA healthcare professionals and affiliated trainees is required with exception of rectal, pelvic, genital, female breast and other medical examinations. 7.4. No physical health conditions, which may contradict the assigned case, may exist during an assignment. 7.5. Standing, sitting, bending, walking, reaching and lifting are required for this position. 8. Preferred Skills/Experience of Standardized Patients 8.1. Must be able to portray a person other than him or herself effectively and consistently in a standardized way 8.2. Must be comfortable undergoing repeated history taking, conversations with learners and having repeated physical examination maneuvers performed on self 8.3. Portrays a patient in a standardized way repeatedly during the course of each learner interaction 8.4. Records the results of the case checklist 8.5. Evaluates the learner's verbal and non-verbal communication skills 8.6. Must be open/honest with the VISN 10 Simulation Lead about any medical conditions that might jeopardize his/her effectiveness in the exam 8.7. Must be objective when interacting with and rating examinees of all backgrounds 8.8. Must have strong reading and writing skills to absorb and use the detailed case training and exam procedural information 8.9. Must have excellent recall in order to rate the examinees 9. Security Requirements 9.1. The C&A requirements do not apply and a Security Accreditation Package is not required. 10. Government Furnished Equipment (GFE) 10.1. The following equipment will be made available to the contractor for the completion of the tasks specified within this task statement: Appropriate surroundings, e.g., clinic setting, hospital setting, for the scenario being deployed during any planned simulation. 11. Proprietary Information 11.1. The Government will retain rights to all intellectual property and data produced in the course of developing, deploying, training, using and supporting this task statement. All modifications to the supported Medical Facility and/or VISN 10 Simulation Program will be the property of the Government. 12. Travel Requirements 12.1. Travel outside of the base VISN 10 Simulation Center in Dayton, Ohio is expected. Travel to other VA sites is anticipated. Travel must be authorized by the Contracting Officer's Representative (CO). All travel to support the project will be paid out of the contract. 13. Organizational Conflicts of Interest (OCI) 13.1. The Contractor personnel warrant that, to the best of their knowledge and belief, there are no relevant facts or circumstances which could give rise to an organizational conflict of interest (OCI), as defined in FAR 9.5. The Contractor personnel agree that if an actual or potential OCI is discovered, the applicable personnel and leadership shall make a full disclosure in writing to the Contracting Officer. The contractor shall also have on record a Conflict of interest Mitigation Plan and applicable Non-Disclosure Agreements (NDAs). 14. Deliverables 14.1. The contractor shall develop a management control plan (MCP) that defines how the work will be completed in the task order. The contractor shall also provide the organization structure to include internal and external lines of communication that are deemed necessary to complete the tasks outlined in the PWS. The MCP shall include how the contractor will maintain acceptable quality standards to include those defined in this task statement. (Deliverable 1) 14.2. Upon request, meetings shall be conducted between Contracting Officer, the Contracting Officer's Representative, and the VISN 10 Simulation Program Lead, alternates, and contractors to provide milestones, task status, discuss concerns, and any issues that would impact progress. (Deliverable 2) 14.3. Activity Report is due, no later than 2 weeks after a scheduled program. The report shall detail all work performed and detail any issues or concerns that could not be resolved and suspense items that were not met, with explanations for the delays. (Deliverable 3) 14.4. Upon request by local site, the contractor shall provide a record of each session, broken out by each employee at the end of every 2 week period. (Deliverable 4) 15. Acceptable Performance Levels (APL) 15.1. The contractor shall keep VISN10 Simulation Lead informed and provides complete written documentation, whenever asked, of all actions pertaining to this PWS; to include complete disclosure of all technical aspects of work performed. 15.2. The contractor shall provide personnel who are 100% functional in all aspects of support and have the requisite experience. 15.3. The contractor shall ensure all work performed in this section is fully documented. Assigned projects and associated tasks must be completed by stated completion dates. All projects and tasks outside routine customer service support must be pre-approved through the co. 15.4 The contractor shall complete all mandatory training requirements within specified dates. The contractor shall be courteous and professional with all personnel they have contact with during the course of performing this task. No more than one (1) substantiated complaint received per quarter is acceptable. 16. Billing Requirements 16.1. The contractor will provide reports on each session for which SPs were provided. The Contracting Officer's Representative (COR) will review sessions completed before certifying invoices for payment. Billing for services will only reflect sessions completed not including travel time. The government reserves the right to decrease, reschedule or cancel an event upon sufficient notification (72 hours) of the event start date without penalty. 16.2. Contract employees are not eligible for overtime, but rather to be paid for the sessions worked and travel time. Billable sessions shall be spread across two-week intervals providing the contractor flexibility to balance staff to support project requirements within the two week period. Overnight hotel stays and per diem costs will be paid out of the contract at the government rate by the government. 17. Inspection and Acceptance 17.1. The Contractor is responsible for delivering all end-items to the Government. All work and deliverables must meet professional standards and the Performance Work Statement requirements. The COR will have 15 working days to review the submitted deliverables and make comments and/or changes. If changes are necessary, the contractor will have 15 working days to make the necessary changes and return the final deliverables to the Government COR. Upon receipt of the final deliverables, the COR will have 30 days for final review prior to acceptance or to provide documented reasons for rejection.