U.S. Embassy Iraq LES Global Medical Coverage (GMC) Health Insurance Services

The U.S. Embassy Iraq LES Global Medical Coverage (GMC) Health Insurance Services contract is a requirements-based procurement issued under solicitation number 19RC1126R0002 by the Regional Support Center in Amman, part of the Department of State. It seeks a contractor to provide comprehensive health insurance services to U.S. embassy personnel in Iraq, with coverage extending to self, self-plus-one, and family options for a total baseline employee pool of 513 individuals. The base period of performance is one year, beginning no later than ten days after award, with four optional one-year renewal periods and a single six-month option for extension under FAR 52.217-8, potentially extending the contract to five and a half years. Proposals must be submitted via email to [email hidden] by February 8, 2026, in English and adhere to strict format requirements across three volumes: standard forms and representations, detailed pricing tables, and a technical proposal demonstrating compliance with mandatory insurance coverage standards and management capabilities. Evaluation follows the Lowest Price Technically Acceptable (LPTA) methodology, where proposals must first pass a binary technical acceptability review based on meeting minimum health benefit requirements, holding valid licensing or accreditation from Iraq or another capable government, demonstrating relevant past performance, and complying with all solicitation terms. Only technically acceptable offers proceed to price comparison, where the lowest overall evaluated price—including all option years—wins, with profit sharing credit plans serving only as a tiebreaker if price and technical acceptability are identical. The contractor must manage claims processing, maintain a customer complaint rate of three or fewer per month, and submit monthly claims reports by the 10th of each month, while assuming full responsibility for planning, scheduling, inspection, and compliance with Iraqi laws, including obtaining local permits and registering the contract if required. Performance occurs primarily in Iraq but is administered through the Regional Support Unit in Amman, Jordan, where invoices must be emailed to [email hidden] and inspected by the Contracting Officer’s Representative. The contract incorporates key FAR clauses including 52.242-15 (Stop Work Order), 52.204-24 Alternate I (restricting covered telecommunications equipment), and 52.227-6 Alternate I (royalty information), and requires offerors to provide a Unique Entity Identifier and CAGE code, though no socioeconomic set-asides apply. The contractor is