This Solicitation opportunity from Ohio was posted on May 28, 2024. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
The Ohio Job and Family Services is seeking a modern, commercial off-the-shelf (COTS) user interface solution that emphasizes innovation, adherence to industry best practices, and a positive user experience, all while complying with Federal and State unemployment insurance regulations. The goal is to deploy a benefits and appeals system by September 7, 2026, which will enhance the current UI processes. The scope of work for this project is detailed in Supplement 1 – Proposed Solution, outlining the specific requirements and expectations for the implementation.
The project, titled "UIBT System Implementation and Integration RFP," was posted on May 28, 2024, with a response deadline of July 11, 2024. The contract is estimated to be valued between $5 million and $20 million, and it falls under the NAICS code 541512, indicating a focus on computer systems design services. The initiative is part of Ohio’s broader efforts to modernize its unemployment insurance infrastructure, ensuring the new system is user-friendly, compliant, and capable of supporting the state's regulatory framework.
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HighAI Summary for Attachment 1 - Requirements Matrix: A detailed requirements matrix for a state procurement, specifically focusing on Customer Experience functionality. It outlines critical and desirable technical requirements, including browser agnosticism, accessibility, language support (English/Spanish), and document upload capabilities, intended for vendor response regarding out-of-the-box capabilities and customization.
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HighAI Summary for Attachment 1 - Requirements Matrix (Amended 1): An amended requirements matrix detailing technical and functional specifications for a Solution, specifically focusing on Customer Experience. It includes a list of critical and desirable requirements such as browser agnosticism, accessibility, multi-language support (English/Spanish), and document upload capabilities, intended for vendor response regarding out-of-the-box functionality and customization.
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HighAI Summary for Attachment 6 - Solution Interfaces List: A detailed technical list of required solution interfaces for a procurement, mapping specific systems (e.g., Address broker, IRS TOP, NDNH) to their functional groups and corresponding requirement identifiers (e.g., B.11.20). It outlines the integration points for financial, fraud, federal reporting, and document management services.
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HighAI Summary for Contract Change Request (CR) Form: A standardized template used to request and document changes to an existing contract. It includes sections for the reason for change, impacts on terms and conditions, scope of work, resources, schedule, and costs, as well as a formal approval routing section for the contractor and state agency.
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HighAI Summary for DAS Policy IT-09: Website Accessibility: State of Ohio Administrative Policy IT-09, effective May 1, 2017, establishes minimum website accessibility requirements for public-facing state websites. It mandates compliance with WCAG 2.0 Level A and AA standards and Section 508 of the Rehabilitation Act. The policy applies to all agency-developed and outsourced web development, requiring accessibility statements and a phased implementation framework for existing and new web pages.
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HighAI Summary for JFS Supplemental Contract Addendum: This supplemental contract addendum for the Ohio Department of Job and Family Services (ODJFS) outlines mandatory requirements for integration with the Innovate Ohio Platform (IOP). It specifies technical standards for Identity & Access Management (SAML 2.0/OIDC), user experience guidelines, and data analytics/sharing protocols in accordance with Executive Order 2019-15D and ORC 125.32.
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HighAI Summary for ODJFS UIBT-SI Contract Template: A contract template for the Ohio Department of Job and Family Services (ODJFS) regarding the Unemployment Insurance Benefits Transformation: System Implementation and Integration (UIBT-SI). It outlines the purpose, representatives, effective dates through June 30, 2025 (with potential renewals), and a not-to-exceed fixed cost compensation structure including a 15% holdback amount.
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HighAI Summary for Ohio UI Benefits Transformation Cost Proposal Workbook (RFP No. JFSR2425148406): This document is a cost proposal workbook for RFP No. JFSR2425148406 regarding the Ohio UI Benefits Transformation. It provides a structured template for offerors to submit pricing for implementation, ongoing managed services (software licenses, cloud hosting, staffing), and optional services. It includes a detailed cost table aligned with the State's biennial budget cycle and a deliverables list for cost association.
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HighAI Summary for Supplement 2 - Data Security and Privacy Terms: This document outlines the mandatory data security and privacy requirements for contractors providing solutions to the State of Ohio. It defines key terms such as Personally Identifiable Information (PII) and Sensitive Data, and mandates compliance with State IT Security Policies and Standards as well as NIST SP 800-53. The terms apply to all environments (cloud, on-premises, or hybrid) and all personnel accessing State data.
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HighAI Summary for Supplement 2 - Data Security and Privacy Terms: This document outlines the mandatory data security and privacy requirements for contractors providing solutions to the State of Ohio. It defines State Data, Sensitive Data, and PII, and mandates compliance with State IT Security Policies and Standards as well as NIST SP 800-53. The terms apply to all project types, including cloud, on-premises, and hybrid environments.
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HighAI Summary for Supplement 3: State IT Policy, Standard and Service Requirements: This document is a technical supplement (last updated 05/03/2022) outlining the mandatory State IT policies, standards, and service requirements for contractors providing work to the State of Ohio. It details the scope of application, definitions of State and Sensitive Data, and a comprehensive catalog of available State IT services including Cloud Smart Strategy, InnovateOhio Platform, Enterprise Application Services, and Network/Telephony services. It also provides a mechanism for contractors to request variances via Appendix A.
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HighAI Summary for Supplement 3: State IT Policy, Standard and Service Requirements: This document is a technical supplement for the State of Ohio, detailing the mandatory IT policies, standards, and service requirements for contractors. It covers cloud strategies, enterprise application services, security, and network services, and includes a process for requesting variances to these requirements. The latest revision date noted is May 3, 2022.
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HighAI Summary for Supplement 4 - MBE Participation Packet: This document provides instructions and certification forms for Minority Business Enterprise (MBE) participation in a State of Ohio RFP. It outlines the requirements for selecting certified MBE subcontractors, the scoring formula for MBE set-aside percentages (up to 25 points), reporting obligations, and includes the 'Offeror Certification of Ohio Certified MBE Utilization Plan' form required for proposal submission.
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HighAI Summary for UIBT RFP Amendment #1 - System Implementation and Integration: Amendment #1 issued July 1, 2024, for RFP JFSR2425148406 regarding Unemployment Insurance Benefits Transformation. It extends the inquiry deadline to July 8, 2024, and the proposal due date to July 15, 2024. The document modifies the evaluation process, fee structure (not-to-exceed fixed cost), performance-based fee-at-risk calculations, and technical requirements including stress testing and data security compliance.
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HighAI Summary for UIBT System Implementation and Integration - Proposed Solution: This document outlines the Scope of Work and requirements for the Ohio Department of Job and Family Services (ODJFS) to modernize its Unemployment Insurance (UI) benefits and appeals system. It specifies the need for a cloud-based COTS/SaaS solution to improve operational efficiency and customer experience, with a mandatory production go-live date of September 7, 2026. The document covers functional/technical requirements, project governance, staffing plans, project life cycle phases, managed services, and service level agreements.
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PDF, High priority: read this firstsow
HighAI Summary for UIBT System Implementation and Integration Proposed Solution: This document outlines the proposed solution for the Ohio Department of Job and Family Services (ODJFS) to modernize its Unemployment Insurance (UI) benefits and appeals systems. It details the scope of work, functional and technical requirements for a cloud-based COTS/SaaS solution, project governance, staffing plans, and a project lifecycle leading to a Go Live date of September 7, 2026. The document includes comprehensive sections on managed services, service level agreements (SLAs), and organizational change management.
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HighAI Summary for UIBT System Implementation and Integration RFP: Issued May 28, 2024, by the Ohio Department of Job and Family Services (ODJFS), this Minority Embedded Set-Aside RFP (JFSR2425148406) seeks a commercial-off-the-shelf (COTS) solution for the Unemployment Insurance Benefits Transformation (UIBT) project. The goal is to implement and integrate a new system for unemployment benefits and appeals to replace the legacy OJI and RC Express systems, with a target go-live date of September 7, 2026. The document outlines the scope of work, procurement authority, and the three-phase project structure.
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PDF, Low priorityindustry-day
LowAI Summary for ODJFS UIBT System Implementation and Integration Pre-Proposal Conference: Slide deck from a pre-proposal conference held on June 14, 2024, for RFP #JFSR2425148406 regarding the UIBT System Implementation and Integration. The document outlines the project vision (SaaS COTS solution), mandatory experience requirements, technical and legal constraints, and specific instructions regarding the Mutually Agreed Upon Changes Form and redaction processes.
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PDF, Low priorityspecial-notice
LowAI Summary for UIBT System Implementation and Integration RFP Pre-Release Approval: Email correspondence dated May 17, 2024, from Mark Thrasher (OIT SIA) confirming the approval for the release of the Unemployment Insurance Benefits Transformation (UIBT) System Implementation and Integration RFP (JFSR2425148406). The document notes that the SIA Team, OIT Cloud Services, and InnovateOhio Analytics Team have reviewed and approved the solicitation package, including the SOW and Requirements Document, following the implementation of suggested modifications.
This amendment #1 is issued to change the inquiry end date to July 8, 2024, at 5:00 PM, EST and the proposal due date to July 15, 2024, at 4:00 PM, EST. Additionally, this amendment is being issued to amend various sections of the originally issued RFP, supplements, and attachments; based on necessary revisions identified through the inquiry process and new requirements discovered by the State. Please replace the originally released RFP, Supplements, and Attachments with the attached amended versions of the documents.The State seeks a modernized UI COTS solution that provides innovation, industry best practices, and a positive user experience, while meeting Federal and State UI regulations. It is the State’s expectation that the new UI benefits and appeals system will be deployed by September 7, 2026.The Scope of Work is provided in further detail in Supplement 1 – Proposed Solution.
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