Uniform Management & Laundering Services-NIH

The contract for Uniform Management & Laundering Services at the National Institutes of Health (NIH) in Bethesda, Maryland, requires a comprehensive service program to support approximately 280 to 300 DFOM employees, with flexibility to scale plus or minus 15 percent. The contractor must provide all necessary personnel, equipment, materials, and systems to deliver twice-weekly pickup and delivery of uniforms, laundering, machine pressing, repairs, replacements, fittings, and full inventory accountability using barcode or RFID tracking. Each employee is entitled to a baseline issue of thirteen shirts, thirteen trousers, and two lightweight jackets, with specialized garments required for specific roles, including 100 percent cotton uniforms for mechanical and allergy-sensitive staff, long-sleeve options for Central Utilities personnel, and flame-resistant/arc flash-rated uniforms compliant with NFPA 70E for High Voltage workers. All garments must be delivered on hangers, covered in protective plastic, labeled by individual employee name with 98 percent accuracy, and maintained in clean, serviceable condition. The contractor is responsible for maintaining 98 percent inventory accuracy through weekly logging and quarterly reconciliation, and must submit detailed reporting including weekly logs, monthly performance reports, and quarterly reconciliations. Performance metrics include 100 percent on-time delivery, repairs completed within five business days, new uniform issuance within fifteen business days, and complaint resolution within three business days. The contract spans a five-year and six-month period from September 30, 2026, through March 29, 2032, structured with a base year and five option years, with the Government retaining the right to extend services for an additional six months under FAR 52.217-8. The contract is a firm-fixed-price award, with F.O.B. Destination terms placing all transportation risk and cost on the contractor until delivery at the designated NIH sites. Proposals must be submitted as three distinct email attachments—Technical Capability (max 35 pages), Past Performance (max 10 pages), and Price (no page limit)—and are subject to evaluation under a best-value tradeoff approach, where technical capability (35%) and quality control (25%) hold greater weight than price (20%). Only SBA-certified 8(a) concerns are eligible, with the NAICS code 812332 and a size standard of $47 million. The contractor must maintain workers’ compensation, general liability, and automobile liability insurance