UPS warranty and Maintenance

This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in Subpart 12.6, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; proposals are being requested and a written solicitation will not be issued. This solicitation is being issued as a Request for Quotation (RFQ). Submit only written quotations for RFQ: F2Q3024027A001. This solicitation document and incorporated provisions and clauses are those in effect through Federal Acquisition Circular 05-72. This acquisition is 100% set-aside for Small Business. The associated NAICS code is 541513 with a $25.5 million dollar size standard. This RFQ contains 3 line items. The line item description is as follows: CLIN 0001 : UPS Warranty and Maintenance Period of Performance: 4 June 2014- 3 June 2015 CLIN 1001 : UPS Warranty and Maintenance Period of Performance: 4 June 2015- 3 June 2016 CLIN 2001 : UPS Warranty and Maintenance Period of Performance: 4 June 2016- 3 June 2017 STATEMENT OF WORK 1. General. This document outlines the required service and support on the following equipment located in the Datacenter in building 3308 at U.S. Army Training Support Center (ATSC), Fort Eustis, Virginia. 2. Scope: The equipment covered by this agreement consists of the following: Liebert NPOWER 65-80 Serial Number: 37SA065A0C6EA07 Liebert Battery Cabinet and Batteries Serial Number: 37BP065XWJ1BNL Liebert MBC/SLIM LN Cabinet Serial Number: 37MB0650AC61Q Liebert SLIM LN Cabinet Serial Number: 37DU065C0A1JJ Alber BDS40 BASE Serial Number: BDS750-06-0231 Liebert NPOWER 30-50 Serial Number: 37SA050C0C6BA01 Liebert Battery Cabinet and Batteries Serial Number: 37BP050XHR1BNL Liebert MBC/SLIM LN Cabinet Serial Number: 37MB0500CC61N Alber BDS40 BASE Serial Number: BDS750-08-0815 Alber BDSi Controller Serial Number: BDI-11-01101 Alber BDSi DCM Serial Number: BDI-11-02165 Battery Monitor Data Manager Software version 5.77 or newer 3. Specific Requirements: Provide 24 hours a day, 7 days a week, 365 days a year, 4-hour on-site response. Provide 24 hours a day, 7 days a week, 365 days a year engineering technical assistance to include service modifications as released by the manufacturer as well as access to factory/design engineers when needed. Includes 100% Labor costs to include travel and holidays Provide new Original Equipment Manufacturer (OEM) parts with 24 hours a day, 7 days a week, 365 days a year, 4-hour on-site response availability; includes all parts with the exception of batteries, air filters, and proactive full bank capacitor replacement. Equipment OEM parts must be installed by trained and certified Liebert/Emerson technicians. Work must be performed by Liebert factory trained engineers. Current Certification of Training of Liebert/Emerson and Alber factory training must be provided to the Contracting Officer and Contracting Officer's Representative (if one is appointed) within 15 calendar days after award of the contract. Contractor shall have access to Emerson Network Power, Liebert Services, Inc., Customer Service Network (CSNET) with secure on-line access to all equipment history, upcoming service, Liebert factory Field Change Notifications and service ticket notes. Includes one Annual Preventative Maintenance Service during regular business hours Monday-Friday, 0800-1600 hours, EST) Includes one Semi-Annual Preventative Maintenance Service during regular business hours Provides 1-800 or toll free service call number 3.1. Semi-Annual Service includes the following: - Perform a temperature check on all breakers, connections, and associated controls. Repair all high temperature areas and provide report to the customer. - Perform a complete visual inspection of the all major components, cables, contacts, wiring harnesses, and equipment subassemblies. - Check air filters for cleanliness. - Thoroughly check component(s) for the following : o Rectifier and inverter snubber boards for discoloration. o Power capacitors for swelling or leaking oil. o DC capacitor vent caps that have extruded more than 1/8". - Record all voltage and current meter readings on the module control cabinet or the system control cabinet and provide report to the customer. - Measure and record harmonic trap filter currents and provide report to the customer. - Check integrity of battery cabinet. - Visual inspection of the battery cabinet and/or room to include: o Check for NO-OX grease or oil on all connections. o Check battery jars for proper liquid level (if flooded cells). o Check for corrosion on all the terminals and cables and provide report to the customer. o Examine the physical cleanliness of the battery room and jars. - Measure and record DC bus ripple voltage and provide report to the customer. - Measure and record total battery float voltage and charging current and provide report to the customer. - Inspect the appearance and cleanliness of the battery and the battery room. - Clean normal cell top dirt accumulation. - Measure and record the overall AC ripple voltage and provide report to the customer. - Measure and record the overall AC ripple current and provide report to the customer. - Visually inspect the jars and covers for cracks and leakage. - Visually inspect for evidence of corrosion. - Measure and record the ambient temperature and provide report to the customer. - Measure and record 100% of the cell temperatures and provide report to the customer. - Measure and record the float voltage of all cells and provide report to the customer. - Measure and record all internal impedance readings and provide report to the customer. - Perform a status check on all alarm circuits. - Provide a detailed written report within 5 business days noting any deficiencies and corrective action needed, taken and/or planned. - Review system performance with customer to address any questions and to schedule any repairs. - Inspect the Battery Monitor Data Manager Software installation for errors and/or updates. - Repair and/or install the Battery Monitor Data Manager Software updates as needed. 3.2. Annual Service includes the following: - Perform a temperature check on all breakers, connections, and associated controls. Repair all high temperature areas and provide report to the customer. - Perform a complete visual inspection of the all major components, cables, contacts, wiring harnesses, and equipment subassemblies. - Check air filters for cleanliness. - Thoroughly check component(s) for the following : o Rectifier and inverter snubber boards for burned and broken wires. o Power capacitors for swelling or leaking oil. o DC capacitor vent caps that have extruded more than 1/8". - Record all voltage and current meter readings on the module control cabinet or the system control cabinet and provide report to the customer. - Measure and record harmonic trap filter currents and provide report to the customer. - Check all accessible nuts, bolts, screws, and connectors for integrity and heat discoloration. - Check fuses on the DC capacitor deck for continuity - Perform operational test of the system including unit transfer and battery discharge. This must be coordinated with the customer. - Install or perform Engineering Field Change Notices (FCN) as necessary. - Measure and record all low-voltage power supply levels and provide report to the customer. - Measure and record electrical readings for input, output, and DC and provide report to the customer. - Check integrity of battery cabinet. - Visual inspection of the battery cabinet and/or room to include: o Check for NO-OX grease or oil on all connections. o Check battery jars for proper liquid level (if flooded cells). o Check for corrosion on all the terminals and cables and provide report to the customer. o Examine the physical cleanliness of the battery room and jars. - Measure and record DC bus ripple voltage and provide report to the customer. - Measure and record total battery float voltage and charging current and provide report to the customer. - Inspect the appearance and cleanliness of the battery and the battery room. - Clean normal cell top dirt accumulation. - Measure and record the overall AC ripple voltage and provide report to the customer. - Measure and record the overall AC ripple current and provide report to the customer. - Visually inspect the jars and covers for cracks and leakage. - Visually inspect for evidence of corrosion. - Measure and record the ambient temperature and provide report to the customer. - Measure and record 100% of the cell temperatures and provide report to the customer. - Measure and record the float voltage of all cells and provide report to the customer. - Measure and record all internal impedance readings and provide report to the customer. - Re-tighten all connections to the battery manufacturer's specifications. - Measure and record all battery connection resistances in micro-ohms and provide report to the customer. - Refurbish cell connections as deemed necessary by the detailed inspection report. - Perform a status check on all alarm circuits. - Provide a detailed written report within 5 business days noting any deficiencies and corrective action needed, taken and/or planned. - Review system performance with customer to address any questions and to schedule any repairs. - Repair and/or install the Battery Monitor Data Manager Software updates as needed. 4.0 ATSC Technical POC ATSC Technical POC is Jack Sellers, 757-878-7001, ext. 6556, jack.o.sellers.civ@mail.mil. 5.0 Antiterrorism/Operations Security (OPSEC) Requirements: 5.1 Anti-Terrorism (AT) Level I Training: All contractor employees, including subcontractor employees, requiring access to Army installations, facilities, or controlled access areas shall complete AT Level I awareness training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever applies. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee to the COR (or to the contracting officer, if a Contracting Officer Representative (COR) is not assigned) within 15 calendar days after completion of training by all employees and subcontractor personnel. AT Level I awareness training is available at https://atlevel1.dtic.mil/at. 5.2 Access and General Protection/Security Policy and Procedures. The contractor and all associated subcontractors' employees shall comply with applicable installation, facility, and area commander installation and facility access and local security policies and procedures (provided by the Government representative). The contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by the installation Provost Marshal Office, Director of Emergency Services, or Security Office. The contractor workforce must comply with all personal identity verification requirements as directed by DoD, HQDA, and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes. 5.3 iWATCH Training. The contractor and all associated subcontractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO). This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed 30 calendar days of contract award and within 30 calendar days of new employees' commencing performance, with the results reported to the COR no later than 45 calendar days after contract award. 5.4 This contract does not require access to any Department of Defense network or classified information. Common Access Card (CAC) and security clearance is not required to perform the tasks in this contract. 6. CONTRACTOR MANPOWER REPORTING The Office of the Assistant Secretary of the Army (Manpower & Reserve Affairs) operates and maintains a secure Army data collection site where the contractor will report ALL contractor manpower (including subcontractor manpower) required for performance of this contract. The contractor is required to completely fill in all the information in the format using the following web address https://cmra.army.mil. The required information includes: (1) Contracting Office, Contracting Officer, Contracting Officer's Representative; Contracting Officer's Technical Representative; (2) Contract number, including task and delivery order number; (3) Beginning and ending dates covered by reporting period; (4) Contractor name, address, phone number, e-mail address, identity of contractor employee entering data; (5) Estimated direct labor hours (including sub-contractor); (6) Estimated direct labor dollars paid this reporting period (including sub-contractor); (7) Total payments (including sub-contractor); (8) Predominant Federal Service Code (FSC) reflecting services provided by the contractor (and separate predominant FSC for each sub-contractor if different); (9) Organization title associated with the Unit Identification Code (UIC) for the Army Requiring Activity (the Army Requiring Activity is responsible for providing the contractor with its UIC for the purposes of reporting this information; (10) Locations where contractor and sub-contractors perform the work (specified by the zip code in the United States and nearest City, Country, when in an overseas location, using standardized nomenclature provided on website); (11) Presence of deployment or contingency contract language, and (12) Number of contractor and sub-contractor employees deployed in theater this reporting period (by country). As part of its submission, the contractor will also provide the estimated total cost (if any) incurred to comply with this requirement. Reporting period will be the period of performance not to exceed 12 months ending September 30 of each Government fiscal year and must be reported by 31 October of each calendar year. The contractor shall notify the Contracting Officer's Representative (COR) annually 31 October whether or not they have completed this report. If the COR is unavailable, the contractor will notify the Contracting Officer. 7. PERFORMANCE REQUIREMENTS STANDARDS PEFORM. REQUIREMENTS STANDARDS Required Service/ Paragraph Performance Measure Acceptable Quality Level % Accuracy Maximum Allowable Deviation Method of Surveillance Contractor Corrective Actions Response Time 3.0 Provide all part replacement/repair (except exclusions) 24 hours a day, 7 days a week, 4 hour on-site response. 95% of the time, response time adhered to. 2 instances of failure to meet timeline. 100% Inspection Contractor provides within 5 working days written statement of actions to be taken to prevent recurrence Semi-Annual Service 3.0, 3.1 Provide semi-annual service during regular business hours (0800-1600 EST, Monday-Friday) according to terms of the Performance Work Statement. Provide detailed written report noting deficiencies and corrective action needed, taken, and/or planned. 98% of the corrective actions meet the planned corrective action timeline prescribed in the report. 1 instance of failure to meet timeline. 100% Inspection Contractor provides within 5 working days written statement of actions to be taken to prevent recurrence and provides revised plan to correct the deficiency. Annual Service. 3.0, 3.2 Provide annual service during regular business hours (0800-1600 EST, Monday-Friday) according to terms of the Performance Work Statement. Provide detailed written report noting deficiencies and corrective action needed, taken, and/or planned. 98% of the corrective actions meet the planned corrective action timeline prescribed in the report. 1 instance of failure to meet timeline. 100% Inspection Contractor provides within 5 working days written statement of actions to be taken to prevent recurrence and provides revised plan to correct the deficiency. End Item Description. FOB point is Destination. PROVISIONS/CLAUSES. The provision at FAR 52.212-1, Instructions to Offerors - Commercial Item, applies to this acquisition. The provision at FAR 52.212-3, Offeror Representations and Certifications - Commercial Items, applies to this solicitation and the offeror must include a completed copy of this provision with their proposal. FAR 52.212-4, Contract Terms and Conditions-Commercial Items, applies to this solicitation. The clause at FAR 52.212-5, Contract Terms and Conditions Required to Implement Statues or Executive Orders - Commercial Items, applies to this solicitation. Specifically, the following clauses cited are applicable to this solicitation, FAR 52.204-7, Central Contractor Registration, FAR 52.219-6, Notice of Total Small Business Aside, FAR 52.222-3, Convict Labor, FAR 52.222-19, Child Labor-Cooperation with authorities and Remedies, 52.222-21, Prohibition of Segregated Facilities, FAR 52.222-26, Equal Opportunity, FAR 52.222-35, Equal Opportunity for Special Disabled Veterans, Veterans of the Vietnam Era, and other Eligible Veterans, FAR 52.222-36, Affirmative Action for Workers with Disabilities, FAR 52.222-37, Employment Reports on Special Disabled Veterans and Veterans of the Vietnam Era, FAR 52.225-13, Restriction on Certain Foreign Purchases, FAR 52.232-33, Payment by Electronic Funds Transfer-Central Contractor Registration. FAR 52.252-2, Clauses Incorporated by reference, FAR 52.252-6, Authorized Deviations in Clauses, FAR 52.217-8, Option to extend Services, FAR 52.217-9 Option to Extend the term of the contract, FAR 52.232-19, Availability of funds. The clause at DFARS 252.212-7001, Contract Terms and Conditions Required to Implement Statues or Executive Orders applicable to Defense Acquisition of Commercial Items, applies to this solicitation. 252.232-7003 Electronic Submission of Payment Requests - contractor shall submit payment requests using electronic forms. 252.246-7000 Material Inspection and Receiving Report - contractor using the WAWF fulfill the requirement for a material inspection and receiving report (DD Form 250). Specifically, the following DFARS clauses cited are applicable to this solicitation: 252.232-7003 Electronic Submission of Payment Requests and Receiving Report, 252.243-7001, Pricing of Contract Modifications, 252.246-7000 Material Inspection and Receiving Report, 252.204-7004, Alternate A, 5352.201-9101 Ombudsman, 5352.242-9000, Contractor Access to Air Force Installation. Addenda to FAR 52.212-5: The following additional clauses apply to this solicitation: FAR 52.233-2, Service of Protest: (a) Protest, as defined in section 33.101 of the Federal Acquisition Regulation, that are filed directly with an agency, and copies of any protests that are filed with the General Accounting Office (GAO), shall be served on the Team Lead Cynthia Lewandowski (addressed as follows) by obtaining written and dated acknowledgement of receipt from 633rd Contracting Squadron, Attn: Cynthia Lewandowski, 74 Nealy Avenue, Langley AFB, VA 23665-2088. (b) The copy of any protest shall be received in the office designated above within one day of filing a protest with the GAO. The above Provisions and Clauses may be obtained via internet at http://farsite.hill.af.mil. All proposals must be faxed or emailed to POC Lt. Jeremy Shannon at 633rd CONS/LGCC, 74 Nealy Avenue, Langley AFB, VA 23665-2088. EVALUATION OF QUOTATIONS/OFFERS: Quotes/offers will be evaluated IAW 13.106-2. Award will be made to the responsible offeror who's quote/offer represents the best value in terms of technical (capability of item(s) offered to meet the government need), price, and past performance, which will be most advantageous to the government. Quotes must be signed, dated and submitted by 24 March 2014, 1000 am, Eastern Standard Time (EST) to the 633rd Contracting Squadron/LGCC, Attn: Lt. Jeremy Shannon, Contract Specialist, Fax 757-225-7443, E-mail jeremy.shannon.2@us.af.mil, LATE OFFERS: Offerors are reminded that e-mail transmission of quote/offer prior to the closing date and time will not constitute a timely submission of quote/offer unless it is received by the government prior to the closing date and time. Quotations/offers or modification of quotes/offers received at the address specified for the receipt of offers after the exact time specified for receipt of offers WILL NOT be considered (ref. FAR 52.212-1(f)). All contractors must be registered in the Central Contractor Registration http://www.ccr.gov database prior to any contract award. Please submit the following information with each quote: Cage Code, DUNS number, Tax Identification Number, Prompt Payment Terms, Delivery Time, GSA Contract No. (if applicable), Date offer expires, warranty, Line item unit price, and Total cost. POINT OF CONTACT Lt. Jeremy Shannon, Contract Specialist, Fax 757-225-5668, jeremy.shannon.2@us.af.mil Email your questions to Lt. Jeremy Shannon at jeremy.shannon.2@us.af.mil