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This Subcontract opportunity from Missouri was posted on February 7, 2025. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

User Support and Help Desk Operations

Closed
State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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The User Support and Help Desk Operations subcontract, issued by Springfield Public Schools in Missouri, seeks a provider to deliver comprehensive Tier 1 and Tier 2 technical support. The primary scope of work involves assisting employees with a specific navigation tool, which includes performing general troubleshooting, providing guidance on benefits, and managing the escalation of complex technical issues to ensure operational efficiency. This opportunity was posted on February 7, 2025, and requires responses to be submitted by the deadline of February 28, 2025. The contract is categorized under NAICS code 561400, focusing on specialized support services to maintain the functionality of the organization's internal digital tools.

General Info

NAICS

561400

Place of Performance

MO, USA

Set-Aside

NONE

Documents

This scope was carved out of 25-075.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Proposal Request for Educational Services by Springfield Board of Education

AI Contract Breakdown

Uniform Contract Format

No documents to break down

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyMissouri → Springfield Public Schools
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Provide Tier 1 and Tier 2 support to employees using the navigation tool, including troubleshooting, benefits guidance, and escalation of technical issues.

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